Gullo Toyota of Conroe

Excellent service I received excellent attention and salesman was very courteous and patient to answer my many questions. Purchased my vehicle of my dreams with the I received excellent attention and salesman was very courteous and patient to answer my many questions. Purchased my vehicle of my dreams with the help of salesman. More

Fast and easy I called Gullo in the morning to just talk to someone about financing a car I had seen on Sunday. The resepionist transferred me to Chad Fisher. He w I called Gullo in the morning to just talk to someone about financing a car I had seen on Sunday. The resepionist transferred me to Chad Fisher. He worked all day and I mean from 10 am to almost 8 pm. To get me in the car I wanted. I came in signed papers and was out within 30 minutes. So yes it was fast and easy. I work at the post office and trust me I told everyone about how easy it was. I've bought all my vehicles from Gullo before and will for sure continue. . So thanks again I am very happy with my new car!!. More

Very easy car buying experience. Robert Bonner made our car buying .experience a lot benter than normal. I really don'the like the normal back and forth car dealers put you through wh Robert Bonner made our car buying .experience a lot benter than normal. I really don'the like the normal back and forth car dealers put you through when buying a car, but Robert made it easy and fun. He was very knowledgeable and got us into the vehicle we needed. I would highly recommend Robert to my friends and family. More

Excellent service while hospitalized I had been hospitalized and in a rehabilitation facility for several months following hip replacement surgery. One week ago, I was informed that my la I had been hospitalized and in a rehabilitation facility for several months following hip replacement surgery. One week ago, I was informed that my last full day in rehab was that day and I had to leave the room by 11 AM the following day. I needed a vehicle with a high seat entry and door clearance to allow my new hip to clear the entrance without pain. From previous experience, I knew that a compact SUV would provide the dimensional clearance I needed. My friend had begun searching the top-rated compact SUV's the previous week and test-drove a CRV, a Forester, and finally, a RAV4 the day before I learned that I had to leave rehab. She preferred the ride, the visibility and the outstanding interior and exterior features of the RAV4 Limited that Mr. Brock Willett of Gullo Toyota in Conroe had shown her and helped her with the test drive and selection. The dealership had just received this vehicle and it was more than I had expected but was what I had always wanted in features. When Mr. Willett learned the morning following the test drive that we wanted that car but needed delivery either that evening or the next morning, he emailed me an upfront price for that vehicle. I called him, completed the deal, worked out the financing with Gullo, and he prepared all of the paperwork that I needed to sign. My friend picked up the documents, brought them to me for signature, and Mr. Willett and I agreed to a 10 AM delivery at my friend's residence the day I had to leave! The delivery was made as promised, I could leave rehab on time and return home! Throughout this very time-dependent transaction, Mr Willett was low-pressure but very professional, and by his response showed that he was truly concerned about my needs. I have been purchasing new vehicles since 1970, and never have I been treated so graciously by Mr. Willett or by Gullo Toyota as I have with this experience. In the next few years, we may purchase a new Camry to replace the Camry my friend owns and loves. Mr Willett and Gullo will get that business. More

Great person to deal with, sales Brock Willet I will be coming back to purchase from Brock Willet. Not only was the price right, but his salesmanship and kindness was first class. He took care of I will be coming back to purchase from Brock Willet. Not only was the price right, but his salesmanship and kindness was first class. He took care of business and got us taken care of as quickly and professionally as possible. My family and I drove all the way in from Loisiana and he made it happen! More

New Camry I needed a car to use for field service, to spend a lot of time driving. Chase Grice was very helpful and patient with helping me pick the right combi I needed a car to use for field service, to spend a lot of time driving. Chase Grice was very helpful and patient with helping me pick the right combination of fuel mileage and comfort. Ended up getting a great deal on a Camry, thanks to Chase. He was very informative and with great knowledge of all the different trim levels. The entire process was quick and painless. I look forward to purchasing from Gullo again and having Chase Grice as my salesman. More

Horrible service. Will not honor extended service agreements We purchased a bumper to bumper 6 year extended service agreement through Toyota when we purchased a new Sienna. We had two issues that should have be We purchased a bumper to bumper 6 year extended service agreement through Toyota when we purchased a new Sienna. We had two issues that should have been covered under the agreement, but were refused. The first was that the A/C compressor went out. We were told that somehow it was our fault and they would not replace it. Had it replaced through Driver's Auto since Gullo guys were not nice at all. Second problem was that the driver's side seatbelt would not retract. My husband would have replaced the retractor himself but since it is associated with the side air bag, it needed to be done by a dealership. When I went into Gullo, I was told that it was happening because I was putting my seat belt on "like a girl." When, I told them I should be able to put it on safely even "like a girl," they told me to put it on like a man and I wouldn't have any problems. Entire service department is full of condescending jerks. More

Service dept We called your service dept on Saturday, Feb. 20. All we needed was advice on how to get our Toyota started after having to put a new battery in. It We called your service dept on Saturday, Feb. 20. All we needed was advice on how to get our Toyota started after having to put a new battery in. It was security locked up on us. The only thing you could offer was to tow it in. Really? We have bought 3 different new Toyotas from your dealership. That is the last time we will deal with you. A little Christian charity would have been nice. Shaton and Ben Cooper More

Test drive I met with Huy Bui, and he was amazing. I was 30 minutes early, and he made everything fast and friendly. He was low pressure, honest, and very help I met with Huy Bui, and he was amazing. I was 30 minutes early, and he made everything fast and friendly. He was low pressure, honest, and very helpful. I did not end up getting the car; however, he was very nice about it! More

1st Scheduled Maintanance of 2015 Highlander All 3 people I had contact with were very friendly and pleasant. The gentleman that greeted me in Outside Service Area was a very friendly first pers All 3 people I had contact with were very friendly and pleasant. The gentleman that greeted me in Outside Service Area was a very friendly first person to have 1st contact with. My Service Advisor was very informative of the process and gave me her full attention on questions I had. Experience was very quick and handled professionally. Its the little things...like instead of saying go down there to that end is the waiting area....I was asked if I was familiar with their waiting area then I was personally walked down and shown what all was offered for convenience while I waited. Very pleasant experience for my 1st Scheduled Maintance. More