My Review Of Gunn Honda:
I have a Honda, 21 years of age. The Gunn Honda Company has consistently provided exceptional service, in all areas, to keep the car running consistently in its top capacity. This pride in both quality of customer and product service, and the care, provided by Gunn Honda employees towards both car and customer, starts from the time one sets foot outside their car, and, well, just never stops. This practice has remained constant throughout all the times I have had the car serviced there.
As an example, I was ready to drive my car back, when the blower motor quit. I would not have noticed, but one of the employees did, promptly brought my attention to it, and then worked the repair time back into their schedule. This was the Green team, headed by Sheila and John.
While waiting for that engine part to be replaced, Curtis and Brice of the parts department went over the appropriate fluids, etc. that would continue to be applicable to a car of 21 years.
After learning from their expertise, I asked the employees at Quick Service, to check and replace one of the fluids if needed, and these employees readily stepped in to continue to provide to the already noticable quality of service given.
They did all this and more. They repaired the window tint and mirror coverings.
The staff at Gunn Honda is familiar with each car, and remembers both the customer and said car from visit to visit. This approach to service is started by the welcoming staff both outside, and inside, the dealership, and sets the bar of expectations at a very high level, which each department meets, thru a high degree of coordination, communication and cooperation, from start to finish, seemingly effortlessly, each time I have brought the car in.
The Gunn Honda Company should be noted for the example and pride of both service and product, towards the cars and customers of Honda.
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