Walter Lee was knowledgeable, gave me the feeling that he cared and was not overbearing. I feel he went the extra mile, literally. The Jeep I wanted to see was posted on line, but by the time I got around to going to see it, it had been sent to their other lot, in Kentucky! Walter called the other lot, and they agreed to a swap. Someone drove the Jeep I wanted to see toward the Springfield lot and Walter and I drove another vehicle toward Kentucky. We met about half way and switched. I drove the Jeep back, which gave me a better chance to learn more about it than I would have in a regular test drive. I asked questions and Walter answered them all to my satisfaction. I bought that Jeep and when I came to pick it up Walter went outside with me to the Jeep and went over all of the amenities so that I could have a good over view. We even opened the hood and he showed me the things there that I should check on a regular basis. The overall experience was positive and I left there feeling like I had been treated fairly.
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