Gwinnett Place Honda

Manufacturer: Honda
Gwinnett Place Honda
3244 Commerce Ave
Duluth, Georgia 30096
770-476-8836

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Twenty-Four Month Rating: 1.0/5

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longwong15
4/26/2007 11:52:49 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gwinnett Place Honda:
I am a salesman with GP Honda. I have been working there for 8 months and have dealt with the nicest people in the world and alas the craziest people in the world.

Pretty much every review written has been dealt with the pricing of the vehicle and how each customer hated to haggle. The customers who absolutely hate haggle negoitation are also the ones who ask for prices that NO ONE can do!

Case in point, the customer who wrote a review about the Odyssey with DVD and Navi system was complaining about buying that vehicle at $29,000 when it's listed at $36,000!! HEAVEN FORBID that a dealership actually makes a profit.

My advice to customers out there who hate haggling - look at the invoice of any Honda (except CRV, Civic SI, and Fit) through Kelly Blue Book and ask yourself - "How much should a dealership make on a $20,000 vehicle?". Come into the dealership with numbers maybeit 100 or 1000 above invoice and your experience should be that much better.

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newfit2007
4/19/2007 5:32:55 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
Do not use this dealership!! I was shown a damaged car, and talked to like a child. Jake was very manipulating, not to mention rude. The prices are not fair, and the people are WAY TOO PUSHY!! Listen to all the other reviews! These people are awful!!

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newfit
4/19/2007 5:24:31 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
I went to look at a Civic that was on the internet. When I arrived, before my car was in park, there were 2 people at my door! After 10 minutes, Jake was able to figure out that the car was sold and offered to show me a 2003 Civic that had extensive damage to the passenger side. He said "we will touch that up if we have to" and continued, "it could be worse" and "we sell cars like this". I was absolutely amazed at his attitude. After 10 minutes of waiting for him in the lot because the price of another car was mis-marked, I said thanks but no thanks, he said "come on, at least make me an offer". He tried 2-3 times to change my mind about what I was shopping for and what I should spend. Jake was ignorant and unprofessional. Avoid this dealership. The prices are not fair, and you will be manipulated!! Carey Paul is close and the difference is like night and day!

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smartsexycherry
2/23/2007 10:15:22 AM

Reason for Visit: Service

I recommend this dealer: No

My Review of Gwinnett Place Honda:
The only reason I did not like this place was because of one girl who is probably the stupidest Honda employee I've ever met in my life. She was only hired because of her looks and she knows nothing about nothing. She works in accessories and needs to be fired immediately...I know for a fact that she use to be a stripper and a prostitute. I'm not sure why no background check was ran on her, she's been married three times, thrown in jail, is a raging alcoholic, and is a walking STD who likes to mess around w/any guy that has a penny to his name. I say fire her and you might have a rating of 2.

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suketu9
1/10/2007 8:53:30 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
Avoid them like a plague just as others have described they change their offers so quickly. We went to look for 07 odyssey EX-L with dvd and leather, they offered us $29000 and we walked out. Next day salesperson Tim Holey calls us and says we can offer $29000, we go in to dealership after 2 days, and Tim tells me to talk to this other sales guy since he is busy with other customer. We start haggeling prices again with new salesperson. Then sales guy go talks to his manager he comes and haggels price he give us $29005, then other manager comes and offers $29800 which is way high and we just walk out. Just avoid them. We came to find out later that these is their trick in getting customer back to dealership. They are LIARS, CHEATERS. Please spread the word around.

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manasd
7/20/2006 5:14:46 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
Avoid them like a plague - bunch of thugs.
Went to buy a Cr-V and had a van for a trade-in. I went thru their internet department so as to avoid haggling over price. Well, after reaching the dealership they made me wait while the salesman went to 'talk to the manager to get the best price for me' , then the manager comes and tries to haggle over the price. We couldn't agree on the sale price of the CR-V (even though we had finalized the price over the phone) and the trade-in value for my van. I come home disgusted not so much because of the lies but because of the amount of time they wasted going from one manager to another.
The next day I get a call from the sales guy saying that the manager had agreed to the price that we discussed the previous day - I was skeptical but the salesman assured that the paperwork was ready and all I had to do is bring my trade-in , complete the paperwork and drive the new car home.
No such luck - paperwork not ready, the manager comes in and starts giving new numbers and haggling all over again.
AVOID THEM LIKE A PLAGUE!!!!!

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GodIsGreat
7/15/2006 1:07:06 AM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
I drive 5hrs to this dealership because they were going to give me the deal that I wanted (I was given their assurance that they could do the deal that I wanted the previous day over the phone). Another reason for driving this far was because they were going to disregard the mileage that I was over on my previous lease from them (I was about 20k miles over). When I get there I am imediately handed over to a floor salesman- who did not know what was agreed upon over the phone. So I had to explain things to him, and to make a long story short- they were going to increase my monthly payment, give me less for my car, and count the miles that I was over, all of which was negotiated over the phone the previous day. Naturally I was irate- after driving 5hrs thinking I was going to get the deal that they said they could give me, only to find out otherwise, not to mention dealing with someone that I did not even talk to on the phone when everything was worked out. So after raising cain for about 3hrs- I finally threatend to go to another Honda dealership and see what they would do, then they finally gave me what I wanted. All in all- I was upset for having driven so far only to be given the run around by someone that I did not talk to in the first place. Their prices were high, they tried the old bait and switch, the "tell them anything to get them here and then shaft them" routine, and they basically tried to completely go back on their word. I got what I wanted in the end, but I WOULD NOT RECOMMEND THEM TO ANYONE and I will not do business there again!

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superzf
12/23/2005 12:57:42 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
I bought a car over there 2 month ago. Since the car has 100,000 miles on it, they refused to sell insurance to us. less than two month later, and I have driven less than 2000 miles, the car had a transmission problem and I end up getting a new transmission for the car. I went to talk to them about the situation, they refuse to take any responsibility in a very bad manner. (quote ¡§go sue us if you want¡¨) The manager refused to see me after numerous visits and long-hour waiting. I used to think at a big place like that there should be some kind guarantee on the cars they sell, at least not to be broken within 3 months of purchase. Whoever is considering buying a car over there, make sure the car they are selling you has no major problems.

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buyUsedCars
7/7/2004 7:13:33 AM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Gwinnett Place Honda:
Purchase price of car changed on finance form without notification, sales tax miscalculated, simple interest loan miscalculated.<br><br>Unwilling to accept &quot;commitment&quot; deal on which purchase was based. TBD whether or not the price will be adjusted based on an assessment of the trade-in.<br><br>**UPDATE - After working with the General Manager (Lee Thompson), I was able to get my issue resolved quickly (days later).

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