H&D Linden

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of H&D Linden:
The salesman knew less about the Eos than I did after 2 days of internet reading. When I talked numbers, the sales manager grossly underestimated the value of my trade-in, regardless of the Edmonds value. The acted like I was lucky to have a chance to buy a car from them. I went to Reydel VW on Rt. 27 the next week and have begun the process of buying an Eos. The salesman knew what he was talking about and seemed to want to work with me. I'll be going back to play hardball on the price.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of H&D Linden:
This is hands down THE best team I've had the pleasure of being served by, in any profession or industry. People like to give a lot of lip service to customer service, but these professionals practice it:

With only days to go and my current lease ending on an '05 Jetta that I loved-- but scrambling to get into a new lease, for a growing family-- I get a call from Jamal at Linden. Long story short, he asks what my needs are, how much I want to spend, how many miles I need and calls me back with an offer that exceeded my expectations. Zero down, extra miles, Titanium Protection, plates, tax and licensing-- essentially, the whole nine yards. I went to see him that evening, the next day he personally came to me in the city, dropped my new car off (with a full tank of gas) and took away my old one.

Within the next week I got follow up calls from the Manager and the Head of the Service Department and, of course, Jamal himself. He gave me his cell phone and told me to call him personally if I needed anything or had any questions. My new plates arrived days ahead of schedule (which is quite impressive in and of itself if you know what I mean) and I didn't have to lift a finger, which is what it was all about for me -- I'm busy! Oh, and here's the kicker- my plates came in the mail to me, and attached to the plates is a check for $21.50 for my inspection. Nice touch- They promised me I wouldn't have any expenses getting into the car and they truly delivered.

I have become a big fan of the Volkswagon brand, and an even bigger fan of Linden. I can't wait for the Hybrid Golf to hit North America, and when it does, I'll have it delivered to me from Jamal and the guys at Linden VW. If you want to make it simple on yourself, you will too.

Here's Jamal's cell # 347-327-1095.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of H&D Linden:
"Another one OF Craig's BS promisses..." said Michael, the service director to the Service Advisor about the sales manager in front of the customer. I DON'T CARE ABOUT THE FIGHTS AND DISPUTS BETWEEN DEPARTMENTS. YOU ALL WORK FOR THE SAME COMPANY. YOU FIGURE IT OUT. I HAVE AN ISSUE WITH YOUR COMPANY. FIX IT. IT'S NOT THE CUSTOMER'S PROBLEM.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of H&D Linden:
Dealing with H&D Linden Motors is none less than dealing with "TROUBLE"

I bought a certified-Pre owned VW from H&D Linden and believe me, my nightmare had just begun.
Since I bought the vehicle, every alternate weekend, I went to dealer service station.
On top of that, recently I found out that the vehicle met with an accident and Dealer didn’t even bother to inform me about that event.
The service manager and service adviser are very arrogant people.
The Sales manager is not worth dealing, He is a liar.

Be careful dealing with H&D Linden Motors.

I would suggest trying some other dealership

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Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of H&D Linden:
Dealing with H&D Linden Motors is none less than dealing with "TROUBLE"

I bought a certified-Pre owned VW from H&D Linden and believe me, my nightmare had just begun.
Since I bought the vehicle, every alternate weekend, I went to dealer service station.
On top of that, recently I found out that the vehicle met with an accident and Dealer didn’t even bother to inform me about that event.
The service manager and service adviser are very arrogant people.
The Sales manager is not worth dealing, He is a liar.

Be careful dealing with H&D Linden Motors.

I would suggest trying some other dealership

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Was this review helpful to you? Yes | No