HONDA OF TOMS RIVER

Reason for Visit: Sales

I recommend this dealer: No

My Review of HONDA OF TOMS RIVER:
Only reason why I went there was because I found the exact Certified Used Honda I was looking for below KBB value. A simple sales transaction turned out to be a 4 hour ordeal. Finance guy was a despicable person. After doing all my research and being 100% sure I pre-qualified for the Certified Used Honda finance deal, this person tries to jack the price up $1500 stating that I can get the Internet only at a higher interest rate, or get the special deal at above the KBB value. Two steps away from the door, they buckle and give me the deal I signed for. When picking up the vehicle I stated that the tires were below the 5/32 threshold for certification. They told me to go to state inspection, fail, and they will then fix the issue. Spoke to Honda & advised they are cutting corners on their 150 pt. inspection for Certification and they are simply selling used cars masked as Certified. When confronting the sales guy about the Certification process and checklist, he lies about the process and states he isn’t aware that it was a part of the checklist. How can someone be so ignorant about the steps of inspection when it is stated on Honda’s website? Heed my warning and take your business somewhere else. Do not subject yourself to this nightmare.

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