Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I could only hold it if I had an approval, which I already did. He made me also apply on their site to guarantee the approval and then never followed up with me. I called them to follow up that evening, 5 hours later, since I just provided them with all my personal information and the sales guy was rude, said they would take a look at it and couldn't provide me with follow up time. Now we are on the afternoon of day two, still nothing back, so I follow up with the sales guy again to which he states 'sorry I just got in' and the vehicle sold last night. So furious that he made me jump through all these hoops, provide my info which probably resulted in another credit pull, only to never follow up and then say the vehicle sold when I asked him about it. Unless you want the runaround, stay far away from this dealer and sales guy Mike M.
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