Haley Toyota Of Richmond

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Haley Toyota Of Richmond:
I had the best experience of buying a new car yet. I worked with Skip Davis and he not only worked to get me everything I was looking for but he was extremely patient with me while I decided what I want. I spent 1 week looking at cars and when I found something I wanted he made working the deal easy. I was in negative equity with my truck so they really had to work a great deal for me. Skip was extremely energetic and willing to help every way he could. I have bought 6 new cars in my life and this is by far the best experience I have ever had.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Haley Toyota Of Richmond:
The salesman are high pressure, pushy and demeaning. The service department tells you need work done on your car when it is unnecessary. I asked them to look at my car for a particular reoccurring issue. The mechanic and service writer said they could not find a problem. Two days later, it broke down out of town. Had they checked underneath the hood they would have found the problem immediately. My sister brought her Toyota in and they told her she needed apprx. $1500 work to her car. She did not need this amount of work done. Do not deal with these people.

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