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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
723 Reviews
Call Service Center (757) 233-8120

723 Reviews of Southern Chevrolet - Service Center

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April 15, 2024

Stephen is a great advisor and is very customer oriented. I was in and out with no complaints. More

by CIARASMITH2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 14, 2024

Fast and friendly service . Will be back again . Thank you ! Wes the technician is very knowledgeable. More

by taryngoldsgym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taryn
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Apr 15, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 14, 2024

Great service & great communication, thank you! ! Calvin did a great job & was friendly. Loved the video also. More

by repking4
Recommend Dealer
Yes
Employees Worked With
Calvin
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Apr 15, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 12, 2024

Brought my car home THREE times before they got it right. Not happy about that. More

by DRJENNYPEREZ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene and Nancy
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Apr 12, 2024 -

Southern Chevrolet responded

We value and appreciate your business, Jenny. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Helpful
April 12, 2024

Stephen, gives great customer service. Very patient and takes time to explain things. Thank you More

by SUMMERCHEV65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 12, 2024

Anytime I have visited I've had a pleasant experience. Really feels like they care. More

by lee.terryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lankford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 10, 2024

Arrived before my scheduled time. Checked in and done within the hour. Very kind staff. More

by HELPINGHANDVA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Check In Ladies
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Apr 11, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 10, 2024

Very good service, Nancy Gennarelli was very helpful throughout the process of getting my vehicle fixed in More

by bbobbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli and the mechanic that did the work. Helpful and efficient.
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Apr 11, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 10, 2024

Fast, friendly service. Will definitely be back for all my future service and vehicle needs. More

by RBNSN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 10, 2024

Excellent service as always. They were prompt, courteous and rather close to the time that was given to me to complete the job. More

by GWENCLARK112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
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