I was looking for the elusive Mitsubishi Lancer Sportback and to my surprise Hall Auto in Newport News had a new 2011 and a used 2010! I checked dealers from Portsmouth to Fredericksburg and they were the only ones to have the vehicle. From the moment I talked to Dave Cole on the phone I could tell this was going to be a good experience. He was accomodating, very knowledgable and friendly. He was waiting for me when I arrived and spent a lot of time explaining the features of the car, even though I did extensive research I learned a lot more about the model from him. He used a very good test drive route so I could see how the vehicle reacted in a lot of situations. I did not buy the first meeting but wanted to check financeing and credit and see the vehicle in the day. Over the next two days he was available to answer questions, even on his day off. On the day I came back Dave, Cameron and Mark made the buying experience very easy. No passing me about to talk to the manager, etc. Their trade-in offer was right on the money and I used them to find financing and they got the best rate available (trust me, I knew what I should qualify for and what was available). The actual signing of the paperwork was hassle free and very entertaining! From start to finish I was helped by very professional salesmen and managers to make the car buying experience simple and FUN! It is not often you can say that. I recommend a visit to the dealership (I also visited another Hall dealership in my quest for the perfect car and they too went out of their way). Thank you again Dave, Cameron and Mark.
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Dave Cole, Cameron Womack and Mark Mcleod