Hall Nissan Chesepeake

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Joyner-Greg Monti-Patti Phillips

My Review of Hall Nissan Chesepeake:
I rate everyone I came uin contact with as











I rate everyone I came in contact with A+ especially the ones named above.I would readily recommend this dealer to my family and friends. It was a pleasant experience if not a little lenghty to process.

C E Hagwood

















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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Snowden

My Review of Hall Nissan Chesepeake:
I was in the market for a Nissan Sentra. I visited two other local dealers with no luck. I visited Hall Nissan on the website where I located a vehicle that would fit my needs. I made the visit and Kyle the salesman was very accomadating an friendly. He retrieved the vehicle and presented it to my wife and I. He commenced to describe more than I could have imagined about the vehicle, but it was not the vehicle for us. The vehicle was a 2009 model. I received knowledge from the prior dealer visit that there were no diiferences between 2009 and 2010. Kyle quickly pointed out that this was not true and showed the differences. To make a long story shorter, Kyle and his staff were able to locate a newer, nicer vehicle and put into my price range. From that moment on the purchase went smoothly as I was walked through the process with everything be explained.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Snowden, Sharon Culver, Jay Bussey

My Review of Hall Nissan Chesepeake:
I had a great experience at Hall Nissan Chesapeake. My experience may not be the same as others, because I totally bypassed any haggling by using USAA's Car Buying Service, and locking in my price before I even went to the dealership.

That being said, I am happy to share my experience here. I owned a 2000 Pontiac Firebird with low mileage but a few problems, and I was ready to get rid of it and trade it for something new. The something new I wanted was Cube -- I had had my eye on them since I first saw a commercial back in May or so.

As I mentioned above, I went on USAA's website and built the car I was interested in, locked in the price I wanted, and submitted. Within minutes, a Hall representative named Guadalupe (she didn't actually work for Hall Nissan Chesapeake, but for Hall as a whole, I think) called and scheduled an appointment for me to meet Kyle Snowden, the internet manager, that evening.

My husband and I arrived on time and quickly met with Kyle Snowden, who was extremely polite, professional, and personable. He was truly a joy to work with. He took us outside, explained all of the features of the Cube SL, and I took a test drive. I was immediately in love with the car.

It was a bit different than the model I had originally built on USAA's website, but he let me get on his computer, get back on USAA's site, rebuild the car to the new specs, and honored THAT price, even though it was lower than the originally agreed upon one! Now, that is AWESOME customer service!

Sharon Culver then met with us to go over all of the Cube SL's features in greater detail, and she was also extremely friendly and professional. I enjoyed working with both of them.

By the time we purchased the vehicle, the lead technician had already gone home, and the tire pressure monitor on the dashboard wouldn't go off. Kyle assured us there was nothing wrong with the vehicle, but that the monitor needed to be reset, and only the lead tech would do it. He told me to bring the Cube back next time I was off, and they'd quickly reset it for me.

I did come back a few days later, and I was in and out in under 10 minutes. Jay Bussey was my service tech. We also saw Kyle again, who quickly remembered and greeted us, asked how we liked the vehicle, etc.

Overall, it was a great experience. I will definitely be bringing the Cube back here for service and maintenance, and if I'm still living in this area when I'm done with it, I'll trade the Cube back into them for sure.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Geczi, David Small, Tom McNally, Patti

My Review of Hall Nissan Chesepeake:
I have purchased a number of new cars over the years, and I recently helped my daughter buy her first new car. I was encouraged to go to Hall Nissan of Chesapeake by a gentleman who had over 50 years of car dealership experience(not Nissan). He told me that we would be well served there.

To say that we were indeed well served would be the height of understatement. As we were leaving the dealership in exactly the right car for my daughter, she asked me if that is the way that I had always been treated when buying a new car. I told her emphatically, "No!" I felt like not only did we get a great car at a great price, but that we had just become part of another family.

I have never had such a buying experience, and I have spent over 30 years in marketing, sales and customer service. I would encourage Customer Service professionals to visit Hall Nisssan of Chesapeake to see what real customer service is all about. You might even leave in a new car.

Don Burke
Virginia Beach, VA

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Copeland & Jay Bussey

My Review of Hall Nissan Chesepeake:
We'd been using the dealership for service on our Nissan Frontier and Jay Bussey has been great to us. We felt so good about our experience with Jay that we chose Hall Nissan to buy our Quest purchsed 10/18/09. James Copeland was our sales agent and he was friendly & direct and we felt like we were being treated fairly and honestly. You've got our business.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: AMANDA (AJ) LAWRENCE

My Review of Hall Nissan Chesepeake:
Hall Nissan was great to deal with. My wife and I were looking to down size our current vehicle a little so it was easier for my wife to drive. When we first went to the dealership, we came into contact with AJ. We told here that we were looking to buy an xterra and have already looked at other vehicles comparable to this type of vehicle. AJ asked specific questions in order to help us find what we were looking for. Not only in a vehicle but price as well. After looking and driving the xterra, we deceided on the xterra 4x4. When it came to price for the new car as well as trade in on my curent vehicle we were able to come to a decision that was satisfactory to us as well as the dealership. It was a great pleasure to work with AJ. I know at times I seemed very difficult to her as a customer but I wanted to get a deal that I would be happy with. She remained very professional at all times and asked specific questions in order to get my business. AJ was one of the best sales persons I have ever encountered within my 30 years of car buying. Not only would I buy from her again but I would send my family and friends to her as well. Thank you AJ for all of your help. Not only are you a great sales person, but you are truly a wonderful person in general. Hall Nissan has a great asset working for them, and that is you!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Kuchera

My Review of Hall Nissan Chesepeake:
David was very helpful throughout my sales process. I say process because the car I originally wanted was not able to be processed with the banks, but both David and Dave Wojick were determined to be of assistance. THe David and Dave team work together to find me a Nissan Altima that was both affordable and stylish. I am so grateful that I stopped by on that friday evening, and I was only there looking - not to buy. But I am just overall pleased with the services provided there. Everyone at the dealership was very pleasant to my family and myself, seeing that I was there just about daily. I would reccommend Hall Nissan to anyone interested in purchasing a vehicle because I know that the staff there would offer them the same service I was provided, going above and beyond their duties to satisy their customers. Thank you so very much for all your hard work and time.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: RICK JOYNER

My Review of Hall Nissan Chesepeake:
I FIND MR. JOYNER SALEMANSHIP VERY PROFESSIONAL AND PERSONAL. HE'S THE TYPE SALE PERSON THAT YOU RIGHT AT HOME, STAYS RIGHT THOUGH THE WHOLE TRANSACTION. TENDS TO YOUR EVERY NEED AND MOST OF ALL GET YOU THE VERY BEST DEAL,HE CAN GET. I WOULD RECOMMEND OTHER CUSTOMERS TO MR. JOYNER AND TO THE HALL DEALERSHIP.

THANK YOU,

MR.RICK JOYNER

FROM A VERY SATIFIED CUSTOMER

OSCAR F. KEMP SR
RET MSG U.S.ARMY

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kyle Snowden, Gregory Monte, Pattie Phillips

My Review of Hall Nissan Chesepeake:
Exceeded my expectations in every way. Sales was able to locate the exact car I wanted, loaded with all options and exact colors, two states away and delivered within the week. Finance manager was even able to find an exceptional rate on a loan, beating out the great rate I already had by a half point. Vehicle delivery was extremely thorough; between the delivery coordinator and the salesman I drove away remarkably comfortable with the seemingly endless amount of features.

Everyone went above and beyond to make the experience the absolute best I've ever had purchasing a new vehicle. Thanks and keep doing what you do!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Smalls and his team

My Review of Hall Nissan Chesepeake:
I really want to give Mr.David Smalls and the team that helped him a great big God Bless you.Yes I was really stressed when I came in the first time no fault of his,he really kept me calm little that he know.But when I returned the second time just his smile and encouragement alone made me feel special.I am really bless because he took the time out to call me to see how I was enjoying my Armada,that in itself lets me know how he cares about the customers.I have recommended my friends and family to Hall Nissan and specificly to ask for Mr.Smalls.Thank you once again for the gift that God has given to you,you really know your job.Keep up the the good work and may God continue to bless you in every area of your life. THANK YOU,CHERYL A.DAVIS

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