On 7/28/16 I took my 2011 Sonata in for an oil change and 3 recalls. I got my car back and the trunk & gas lid release would not function. Many phone calls later & sarcastic remarks from service they agreed they had made a mistake and “waived” the cost to repair it. Then I got my car back and I could barely turn the steering wheel. More attitude from service but they said my tire was extremely low & I must have a nail in it It was not low when I took it in and should not have gone flat in the hour they had my car. Discount Tire agreed no nail. However, now the steering was extremely loose. After many sarcastic & rude conversations with Andrew he was able to get it covered under a Hyundai recall. Then finally, my car pulled really bad once I got it back. Andrew was not a pleasant person to deal with. I know my car is 2011 & not mint condition but no way would I have not mentioned these issues to them when I took my car in for service – if the issues existed at that time. It was the most horrible experience I have ever had in dealing with any type of business. I received a recall notice and needed an oil change so on 4/19/17 I called & Andrew Stefanescu informed me that Hallmark Hyundai would no longer service my vehicle. I purchased my car there & they have serviced my car for 7 years. Could only say nice things until I had to deal with Andrew Stefanescu. I will be reporting them to Hyundai in regards to the safety recall being declined.