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Hamer Toyota Scion

Hamer Toyota Scion

11041 Sepulveda Blvd
Mission Hills, California 91345


Sales: (877) 274-0653
Service: (855) 592-7002
Parts: (855) 592-7003

Hamer Toyota Scion
Manufacturers: Toyota, Peugeot, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 220 reviews

4.8

4.8 out of 5

298 lifetime reviews

Hamer Toyota Scion

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Certified: Hamer Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hamer Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hamer Toyota Scion

Our founder Lee Hamer started this company on April 19, 1939 as an automobile general service and repair station on the corner of Sepulveda and San Fernando Mission Boulevards in Mission Hills. With your help and continued patronage Hamer Toyota has continued to grow into the state of the art Automotive Dealership we know today!

Mr. Hamer has won many awards for his charitable contributions to the community as well as for his impeccable reputation for honesty, integrity, and fairness. Lee was very active in the San Fernando Valley including the development of youth, sports and welfare projects that have greatly benefited our community. He was an active community leader in the Mission Hills Chamber of Commerce, served two terms as President of Los Angeles Fire Commission in the 60s and was a founding member of Holy Cross Medical Center Century Club. Lee was the recipient of the Fernando Award in 1989. The most prestigious award that can be earned, for philanthropic and charitable works.

Over the years he has been an automotive dealer for Hudson, Studebaker, Mercedes, Citroen, Volvo, MG, Triumph, Fiat, Renault, Borgward and Datsun. In July of 1965 we became an Exclusively Toyota Dealership. Mr. Hamer sold an average of about 10 cars a month back then. Today the Dealership average is closer to 800 cars a month and we are among the top 3% of Toyota Dealers in the nation.

Lee Hamer passed away November 15, 1995.

Today we continue in the tradition started by Lee Hamer; offering friendly, honest, customer service and prices that almost make you feel like you're back in the "old days." We are committed to your satisfaction and a lifetime relationship dedicated to your automotive needs. Our goal is to be recognized by our customers as one of the most respected and successful dealerships in Southern California.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Sunday: 8:00 AM - 9:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Rental Car Service Onsite Free WiFi
Shuttle Service After Hours Drop-Off
Customer Lounge Area Parts Store
Cable TV Television
Children's Play Room Vending Machines
Drive-In Service Pet Friendly
Express Service Instant Financing
Free Coffee

1960ha
4/25/2013 11:36:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor Quijano and Pepe Hernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hamer Toyota Scion:

It was a very pleasant, proffesional and inviting experience with the Hamer Toyota crew. I was very happy and will definitly be loyal customer for years to come.

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ilovitch
4/23/2013 10:28:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David O'Brien
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hamer Toyota Scion:

After 9 Honda purchases/leases in a row, I made a huge change and leased a Prius from Hamer Toyota a couple of months ago after a guy that I work with suggested that I give Toyota a try. Everybody at this place was wonderful, from the manager, David O'Brien down to each person I met at every step of the way. I waited a little while to write my review to find out if I really would average 50 MPG in my new Prius 2, and I most certainly did, sometimes, even closer to 60 if I watch how I drive. I would not hesitate recommending Hamer Toyota, and I really do love my Prius.

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agutierrez81
4/22/2013 2:44:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Raul Mancia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hamer Toyota Scion:

Had a great experiance with Hamer and Raul. He was very knowledgable and patient with us. They worked with us so much and they were able to get us a great deal!

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jdlp1213
4/21/2013 3:07:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor Quijano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hamer Toyota Scion:

I chose to give this rating because the service from Victor was overall great!! I will be going back in the future to purchase my daughter's car and I hope that Victor is still working ther and if not I believe that I still receive great service.

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CesarBregaudit
4/20/2013 10:05:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Reno ReyesReno Reyes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hamer Toyota Scion:

Mr. Reno Reyes very patiently worked the numbers out for me. He made my over-all experience with Hamer Toyota very pleasant. This is my third purchase from him and Hamer Toyota, and I've recommended him to friends and family members as well. I will always buy my Toyotas from him.

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wimajuma
4/12/2013 11:19:46 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Sam QuintianillaSam Quintianilla
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Hamer Toyota Scion:

I Call on Thurday 11, at 9:27 Am to set an appoitment for my Sister Janeth Monterroso to bring her 2004 Toyota Corolla for Oil Change, I know Hamer Toyota from previus experiences I had with Peter or Carlos Vasquez, I spoke with young lady who i request to make an appoitment for the following day at 9 am i explain i like to book it with Carlos Vasquez or Peter, My disapoinment and bad taste come today when my sister call me from the dealer that she is been waiting for a long time, they told her she does not have an appoitment, and to make it worse Mr Sam Quintanilla got to help her, what make me more upset is Mr. Quintanilla, He try to charge my sister more then $300 for something we did not request, plus after trying more them a few time for $ 200 dollars and them try to charge my sister $92 for an oil changer we never request. my sister spend like an hours there and LEFT TO NEVER COME BACK this is the most crazy dealership on earth, I would never recomend or buy anything from this dealership.

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rosechua
3/28/2013 10:35:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marylou SantiagoMarylou Santiago
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hamer Toyota Scion:

We went to three dealership before finally coming to Hamer Toyota after i talked to Marylou Santigo. It was her Day off but she really came to the dealership so she could help my family after i told her that our lease agreement for our Prius is about to end next month, April 9 to be precise. When we met her she was very warm and welcoming. She gave me information that i needed to make a decision whether we will return the Prius and pay penalty or buy it. She helped us understand the options and gave me all informations we asked . She never pushes us, just just gave good advice.based on her experience as a salesperson.

We returned the Prius and pay (actually added the penalty amount to the price of the new car) the mileage overages. She showed us the models we wanted and even had a test drive. ANsweed all questions we needed to know about every model we became interested for comparison. She never get tired even if we changed preferences several times. She was very patient, and gave us everything that we asked during negotaition for the price. Explained to us how and why she comes out with the numbers which we really appreciate.. At first , we did not agree on the numbers but she really worked hard for us making adjustments to come out with the right numbers that we are comfortable to make the final decision.

We leased a 2013 hybrid highlander SUV limited edition, andwe are happy with the experience, even if it took more than 4 hours, it was worth the time because we got a good deal thanks to Marylou Santiago, she's a super excellent superagent, and I am sure more cutomers will agree with me.
Overall the experience at the dealership was excellent, everyone is so helpful and friendly, the place is warm and so welcoming. Definitely, 100% i will recommend your Dealership. Thanks and keep up the good work!

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motu
3/26/2013 11:48:12 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam QuintianillaSam Quintianilla
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hamer Toyota Scion:

Sam is the Man! He goes the extra mile and is trustworthy. Once he stayed overtime to take care of us. He calls back, is straight forward, and will take care of his customers. I can't thank him enough for the years of excellent service. Just Awesome! He's definitely the guy I trust my Toyota Sienna with!

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Heidyvz
3/25/2013 4:31:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Yi Young
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hamer Toyota Scion:

Best salesperson I ever had to deal with. He made the process go smoothly and in a timely manner. No pressure and knowledgeable when ask about the different models.

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lmtran5
3/23/2013 5:21:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
young ji
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Hamer Toyota Scion:

your saleman is knowledgeable, very courteous and helpfull to customer....that helps a lot for fast service when go purchase car at your Hamer Toyota dealer....thanks.

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