SamanthaRena 4/20/2013 8:19:51 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Larry Frederick and Mr. Vidrine Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 4.8 My Review Of Hampton Toyota Scion: Larry was very friendly and professional, he made eye contact and engaged in conversation with my father and I. He also made sure that I got my Toyota at a reasonable price and he's very handsome might I add. I definitely recommend Hampton Toyota as an all around best place to purchase a vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
SgtMaj64 3/25/2013 6:35:54 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Larry Fredrick Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Hampton Toyota Scion: My experience purchasing my Toyota Tundra was great, the salesman was very attentive to my needs, and took the time to explain the high quality features of the truck without sounding "too good to be true" so to speak. I was very up front about wanting to purchase another make/model of full size truck from another dealer and Hampton gave me the impression that they would do anything to make my a deal the best that I could get to my satisfaction. Larry Fredrick was my salesmen and he was very professional, patient and made me feel very comfortable during the negotiation phase of the sale. I walked away with the purchase of my Tundra having felt I got the best deal for my money and I love my truck!!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 3/26/2013 9:51:54 AMThank you so much for the kinds words, its truly great to hear from another satisfied customer! Please let us know if you have any questions regarding your new Tunda and thank you for your business! Response From: Hampton Toyota ScionAdded: 5/17/2013 3:09:23 PMThank you so much for the great feedback! We are happy to know that you're enjoying the truck and we look forward to taking care of all of your future vehicle needs. Thank you for your business!
jleefe11 11/27/2012 5:03:24 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Dont Know Customer Service: N/A Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Hampton Toyota Scion: Stay away from this dealer, very nice until after sale. I had to appeal my case all the way to Toyota USA. Toyota USA took care of me while Hampton REFUSED. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 2/11/2013 8:00:53 PMSorry to hear about your experience. I would like the opportunity to go over your situation. Please contact me at 337-984-5010
RussellLSU 9/23/2012 12:07:18 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Mark Hampton Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Hampton Toyota Scion: Great owner. Hampon cares about the customer. Clean facilities and service department. I recommend the Toyota dealership to anyone looking to buy. Thanks for your help Mark! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:07:40 PMThanks Russell, I totally agree with you about Mr Hampton.
trond 9/15/2012 11:58:02 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Monique Louque Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Hampton Toyota Scion: Monique and the Hampton staff were great. Monique assisted me in a timely manner. She made sure all of my needs and concerns were taken care of. I would recommend all of my friends and family to this dealership. The Customer Service was excellent. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:09:19 PMThank you so much for this Review. We know how valuable time is to our customers so we try and go the extra mile!
ecm0209 5/21/2012 10:01:06 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Chai and Kyle Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Hampton Toyota Scion: I was worried about talking to Hampton Toyota about buying a car because I have heard so many negative reviews. I can honestly say they were very friendly and helpful. Any time you buy a car, negotiation should be expected, and it was actually pleasant and easy with the guys from Hampton. My husband and I certainly did not feel pressured and were able to come to an affordable agreement. Since we have purchased the car, I have had problems with the MP3 player, and was able to bring it in w/out an appointment. Chai, who originally showed us the car, was able to help me configure my phone so the MP3 feature would work. I would definately recommend Hampton and was pleasantly surprised by the entire experience. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:14:43 PMThanks for the Review and your Purchase.Hampton Toyota General Manager
cajunhappy 4/1/2012 9:55:30 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Robbie Choate Russell Zay Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Hampton Toyota Scion: Both Robbie & Russell was very professional and answered all of my wife's & and I questions regarding the beautiful 2012 Avalon we purchased.I would recommend Hampton Toyota to anyone purchasing a vehicle/This is my third purchase at this dealership.Carl Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:12:53 PMThanks for the Review and your Loyalty to Hampton Toyota!
ash2000 3/21/2012 11:25:02 AM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: dont recall sales or managers name Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Hampton Toyota Scion: Pressured, rushed, and not professional comes to mind. Staff wasn't interested about my needs. I don't even recall if they introduced them selves. Didn't go over Tundra with me and my wife. Didn't know what was standard or optional or even how some features worked and this is was a $42,000 truck. They were more interested in how I was gonna pay for the tundra and how my credit was (Told them I had my financing arrange). Used old pushy sales tactics..ie "this deal is only good for today", "what I have to do to earn your business", "we aren't gonna lose money to earn your business." Those were just some of the lines they used. BOTTOM LINE DRIVE NORTH TO COURVELLE TOYOTA AND BUY WITH TERRY AND ERIC. The 20 min drive north to Courvelle Toyota in Opelousas was worth the trip. They answered all our questions, no pressure, took less than 2hrs the whole process and the prices was more then fair. It was lower than Hamptons even though they claimed they were "losing money". Eric knows his Toyota Truck very impressed!Got To Courvelle Toyota if you are looking to buy a Toyota.Ashton Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:19:21 PMSorry for your Bad experience here at Hampton Toyota. We strive for excellence in every way possible and it disheartens us to hear about any negative experience. Reviews like this one lets us know about the area's we NEED to improve on. Thanks for taking the time to write this review. Enjoy your Tundra they are excellent Trucks!
jleefe 2/10/2012 10:51:48 AM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Sales Manager Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Hampton Toyota Scion: Bought a Sienna Van, and by the time I got home I had a Check Engine Light on. And instead of trying to work with me, I got stone walled. I took it to another Toyota Dealership and they repair the issue. The reason I give them such low marks is there was NO customer service here..."you bought it, you own it" Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:22:53 PMSorry for your bad experience. We try to satisfy every customer. If you are in the area and in need of service, we would be happy to help and earn your trust.
hookem1 12/21/2011 11:00:42 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Chai Kyle and Mike Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Hampton Toyota Scion: So far every experience I have had with the sales department has been nothing but first class. They seem to really care about me as a customer and they make me feel like my needs are first. Keep up the good work!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Hampton Toyota ScionAdded: 11/27/2012 2:23:21 PMThanks for the Review!