Hansel BMW of Santa Rosa

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly.. services under the Warrantee. Very smart and friendly.. More

Very helpful, very professional and his job. He goes out of his way. To satisfy the customer. He goes out of his way. To satisfy the customer. More

I was surprised that the payoff amount ($61000) was so much higher than the sale price on the windshield ($21999) What would it be without finance fees? I would like to pay it off now!! (707) 312-6004 much higher than the sale price on the windshield ($21999) What would it be without finance fees? I would like to pay it off now!! (707) 312-6004 More

Absolutely fantastic! Emma was very welcoming, friendly, understood my needs, acted very professional, she worked with me, and she offered the car I wanted at the price I Emma was very welcoming, friendly, understood my needs, acted very professional, she worked with me, and she offered the car I wanted at the price I negotiated. I couldn't be happier! Thank you a lot, Emma! More

Excellent from start to finish. Andrew answered all of our questions and made the process go quite smoothly. Great follow up also. Will recommend Hansel to others Andrew answered all of our questions and made the process go quite smoothly. Great follow up also. Will recommend Hansel to others More

Terrific staff and sales team that go the extra mile to ensure your satisfaction at every touch point. ensure your satisfaction at every touch point. More

Professionalism throught the whole service interval people were pleasant and accomadating the whole visto was fine people were pleasant and accomadating the whole visto was fine More

Helpful fast professional Kind and careful Best BMW service centre with execellent team! Will return for service service centre with execellent team! Will return for service More

It was a difficult diagnosis but they stuck with it until it was successfully resolved. it was successfully resolved. More