Hansel Subaru

I was in on a busy Friday afternoon. The associate gave me a time frame and my car was actually ready earlier than quoted The associate gave me a time frame and my car was actually ready earlier than quoted More

Professional; well organized: responsive It’s clear what needs to get done from the photos the service tech guys take. It’s expensive. what needs to get done from the photos the service tech guys take. It’s expensive. More

Service has been very good over the nine years of ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. ownership. A little expensive, but I guess all dealerships are at the high end of whatever the local rate is. More

It was very thoughtful to has a ride home and back to the dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. dealership Everyone was very cheerful and friendly and my car was finished in a timely manner. More

Expensive. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. I feel I was overcharged when I bought a service plan with the car. But no complaints about the actual service. More

Service is good! Sales department practices are shady and untrustworthy. Bought at other trustworthy-dealership Sales department practices are shady and untrustworthy. Bought at other trustworthy-dealership More

All right Nic and Edgar did a good job not the person who did the paper work. did the paper work. More

Great customer service Met all my needs and kept me up to date about what I needed to do to keep my vehicle up to date date about what I needed to do to keep my vehicle up to date More

My last go around was you having my car for 3 months waiting for a radio replacement for the second time which should have been covered but was charged 3 grand. I pick it up and drive it off the lot w waiting for a radio replacement for the second time which should have been covered but was charged 3 grand. I pick it up and drive it off the lot with all the tires low. On several occasions I’ve had to return the car for rework. I came in for an oil change and all my fluids weren’t topped. I specifically said my wiper fluid was empty, it was not filled when I paid for my oil change. I drove off and had to come back again. Rework from your dealership more than a handful of times. More