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Happy Hyundai - Service Center

Oak Lawn, IL

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38 Reviews

38 Reviews of Happy Hyundai - Service Center

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February 26, 2024

Purchased 2 vehicles from this dealership last year brand new 1 for me and the wife. First I purchased the tire extended warranty that covered nothing. So far I’ve shelled out almost $600 for 2 tires since l More

by WYVELLCOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Segreti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Happy Hyundai responded

Wyvell, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 11, 2023

They service department doesn't address customers concerns! They find ways for customers to pay out of pocket for what should be covered under warranty!! More

by Kalp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and technician
Dec 14, 2023 -

Happy Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 21, 2023

Worst dealership to get the service done; Period! !! No matter how well in advance you call; they never have an opening for 6-7 weeks. More

by pkvirar
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bob
Jun 25, 2023 -

Happy Hyundai responded

We sincerely apologize for any inconvenience or miscommunication that may have occurred and ask that you please contact our Management Team at (708) 382-8000 in order to find a resolution and make this right. Thank you. - Your Dedicated Oak Lawn Happy Hyundai Dealership Customer Success Management Team

Jun 26, 2023 -

Happy Hyundai responded

We sincerely apologize for any inconvenience or miscommunication that may have occurred and ask that you please contact our Service Director at (708) 382-8000 in order to find a resolution and make this right. Thank you. - Your Dedicated Oak Lawn Happy Hyundai Dealership Customer Success Management Team

Jun 27, 2023 -

pkvirar responded

You are the the worst dealership as far as getting the date for service appointment; PERIOD!!

Jun 27, 2023 -

pkvirar responded

Most arrogant dealership; Choee; Alicia ; included!!!!

Jun 27, 2023 -

pkvirar responded

Be aware; before you buy your car here; the service scheduling department girls are extremely arrogant.... Alicia and other girls!!

August 10, 2020

Beware the O sensor repair scam After having your car in for warranty or recall work (when you don’t have to pay for service), your “check engine” light will go on after a couple of More

by tackga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hogan and Ed Guel
March 24, 2020

Please please please DO NOT by any type of car from this dealership I bought my Hyundai elantra back in 2017 from them and its the biggest mistake I've ever made I started having issues with it around 7,0 More

by Brittanyoglesby94
Recommend Dealer
No
Employees Worked With
Chris service manger, Gm Dalila Dedic
January 01, 2020

Great employees and great service! Everyone took great care of my car and I appreciated that. We were able to find out what the issue was finally. More

by Lily7993
Recommend Dealer
Yes
Employees Worked With
Bill
November 07, 2019

On November 7th 2019 I had a scheduled appointment and was greeted by Ed . He was very helpful even though he was the only one working in the service at the time . Excellent service will return . More

by Izzy@23
Recommend Dealer
Yes
Employees Worked With
Ed
October 04, 2019

Very courteous and professional service from the beginning to the end of my appointment. My service was done at the appointment time. The waiting area was very comfortable. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
September 29, 2019

First time customer My first time very respectful and kind works in a timely matter I would come back anytime representatives were all helpful and courteous they made sur More

by Rebabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
September 28, 2019

First Time Visit and Very Pleased. I was very happy that the dealership was able to do an oil change without an appointment. They were also nice enough to wash my car as a complimentar More

by Deana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Diaz- Ochoa
1
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