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Harper Porsche Audi Jaguar - Service Center

9735 Kingston Pike, Knoxville, Tennessee 37922
Makes: Audi|Jaguar|Porsche|Service Center
Excellent
100% Recommend

Overall Rating 5.0

37 Lifetime Service Reviews

Harper Porsche Audi Jaguar - Service Center
9735 Kingston Pike,
Knoxville, TN 37922
Harper Porsche Audi Jaguar Info
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About This Service Center | Hours | Amenities

About Harper Porsche Audi Jaguar

Harper Porsche Audi Jaguar has been locally owned and operated by the Harper family since 1981 and was founded on one simple philosophy....keep the customer happy. We understand that there will be bad surveys as well as good surveys. We would like to welcome all the good reviews of our dealership as well as the bad to help us make the customer experience at Harper Porsche Audi Jaguar the best that it can be. Thank you so much and we invite all of our customers to tell us how we can serve you better. Thank you, Shannon Harper

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday Closed

Sunday Closed

37 Service Center Reviews
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Ellen Hughes
5/18/2015
Reason For Visit
Service

"Audi Owner since l98l Tom Harpers Dealership"

Our family have been driving Audis since l980's and have always been given superior service from Charles Vesser and Derek Tinkle. We were servicing the 2012 A6 to give to granddaughter's family. Charles had loaned me a Q5 and I just had to purchase on. I have observed many of Tom Harpers employees. All have helped me from Dicky Jones on down to the young employees that wash our cars. This is where we come for all our Audi needs including the 2012 that went to the Nashville area. It will be serviced here in Knoxville because we know that we will be taken care of at a reasonable cost. these employees Charles and Derek should have 6 stars not 5 stars.

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I Recommend This Dealer: Yes

Employees dealt with

Dicky Jones over at the Fiat Dealer longtime employee

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Carrie737
5/15/2015
Reason For Visit
Service

"Outstanding!"

I've had my Audi Q5 serviced at Harper's for the last 5 years and can't say enough about the professionalism and caring hearts of Charles Vesser and Derek Tingle. These two exceptional individuals make my quality service experience hassle-free and I refer to them as my "go-to guys". Six months ago, I had to relocate to Nashville for work and unfortunately found myself in a position to have my vehicle serviced by an outside source - big mistake! I will (& do) drive 200 miles now just to bring my Q5 back to Dereck & Charles because I know I will have outstanding quality service without being taken advantage of. Thank You Guys for making my experience awesome!!!! Carrie

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I Recommend This Dealer: Yes

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spidey
5/11/2015
Reason For Visit
Service

"18 years"

we have bought our only vehicles through harpewr's for the last nearly 18 years- audi and porsche; always attentive; never once returning a vehicle for work not done well; joey collins hyas always handled our sales- 6 star service- with mark and charles in service

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I Recommend This Dealer: Yes

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cadyshack
5/09/2015
Reason For Visit
Service

"Always Great Service"

I have driven Jaguars for 4 years and always get my vehicle serviced at Harpers. They have always done a GREAT job for me. They are Second to none that I have delt with. I drove Cadillacs for 20 years before I went with Jag and I'm happy for the move. Thanks Joe and Bill in service... Great Job

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I Recommend This Dealer: Yes

Employees dealt with

Joe Marr

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Love Audi
5/07/2015
Reason For Visit
Service

"Exceptional Service "

We have been Harper Audi Service customers for 6 years and have only the best comments about the experience. Charles Vesser is a pleasure to deal with.

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I Recommend This Dealer: Yes

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nickdotvr
5/07/2015
Reason For Visit
Service

"Fantastic service"

Derek's the best, honestly - I was on a long-distance trip and had a ball bearing going bad (apparently) - diagnostics, loaner, repair and a super clean vehicle all happened in no time. Really thankful for the outstanding service he provided!

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I Recommend This Dealer: Yes

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Tom
4/16/2015
Reason For Visit
Service

"Jaguar service at it's Best"

After purchasing a used XK I brought it back in for routine service and to update some existing issues. I could not ask for a better experience checking the car in, reviewing the items to be fixed and looking at future service needs. Bill Kenny is a pro and always goes the extra mile to be sure I am happy with the results. Thanks, Bill

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I Recommend This Dealer: Yes

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lawprof
4/02/2015
Reason For Visit
Service

"Excellent Service"

I have never been a fan of having my car serviced! Harper's Service Department, in particular Derek Tingle, is such an exception. Each time I take my A-4 in for service, I am greeted at the door, and actually find conversations an enjoyable experience. The service on my car is outstanding--they listen to concerns and answer questions--I'm never left wondering what just happened. When I buy another car, it will be from Harper's, in large part because the service is so reliable (and the Audi is fabulous!).

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I Recommend This Dealer: Yes

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TNNorm
3/30/2015
Reason For Visit
Service

"Best Service Department "

I've purchased many vehicles over the last 40+ years, and I've never dealt with a better service department. In the past, I've dreaded going to get work done on my car, in large part due to the hassle of dealing with the people and processes in other service departments. At Harper, they go out of their way to make everything as easy as possible, and everyone I've dealt with has been extremely friendly. I heard for years that Harper was the best, and now I know it to be true. I doubt I'll purchase a car from anywhere else.

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I Recommend This Dealer: Yes

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The Old Guy
3/20/2015
Reason For Visit
Service

"What a first class dealership is"

Tom Harper has built a group of dealerships that are what you wish all dealerships were. Honorable, honest, sincerely dedicated to the customer! I have never heard a negative comment from any friend about Harper (not the case with other high end dealerships in Knoxville)

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I Recommend This Dealer: Yes

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