Harr Toyota Scion

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Joe D'Ambra (big mistake), Michael Gross

My Review of Harr Toyota Scion:
After a very dissapointing start, Michael Gross turned a very bad situation into a better one. To make a very long and dissapointing story short, if you are uneducated and/or ignorant about the leasing process, please stay clear of Joe D' Ambra. He'll take advantage of you and have you beleiving that $5,000-$6,000 over cost on a lease is typical, and just part of the lease process/costs. Oh, and he also likes to hide your trade $$$$ back into the contract. I did not realize what Joe had done until 5 months after my lease began, when I lost my job and tried to sell the leased vehicle back to Toyota. Michael Gross got me out of the initial lease, and into something else that I am much happier with...... financially speaking.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Adamson

My Review of Harr Toyota Scion:
I went to Harr because of the internet request and call back by Doug. I was treated with respect by Doug from the start. Even though Harr did not have the Toyota Corolla with the options I wanted in stock, he was able to get it within a few days. Even getting all the paperwork done along with an inspection sticker was a breeze because of Doug.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Adamson

My Review of Harr Toyota Scion:
Doug called us since we had sent in a request on the Internet. The previous Internet manager had left and Doug was following up on his calls. Doug was very friendly and we went down the next day to look at cars and trucks. We weren't certain what we wanted to purchase and he was patient while we tried to make up our minds.

When we picked up the car he went over the options with us before we left the lot. he also called and followed-up with us a week later to see how things were going. The dealership istafff is very professional and hard-working.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Adamson

My Review of Harr Toyota Scion:
Met with Doug to look for a used car. Ended up with a new 2010 Toyota Camry and love it! Doug was very patient and knowledgeable. It was the fastest that I ever purchased a vehicle. Entire staff was friendly. Would definitely recommend Doug and Harry Toyota to friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Adamson, Joanne Kiklis

My Review of Harr Toyota Scion:
When my wife and I first walked in to this dealership, I/we were expecting some pushy, high pressure, fast talkin' city slicker of a salesman who would try and sell us a golf cart and tell us it was a Lincoln. We found none of that in Doug. In fact, he was quite the opposite - open, friendly, knowledgeable and patient. And, despite a myriad of questions from me, some redundant, he maintained a professional, patient, warm and friendly attitude toward us. We popped the hood on three different vehicles, walked the back lot, took the test drive(s). All the while Doug was there with answers to questions about price, driveability, options, etc, without any pressure to buy or to hurry on a decision. All the legwork and paperwork he did, inside and out, was with a smile on his face and a good sense of humor. Additionally, he called us a few times after we signed (to buy) with information on how the paperwork was going - he didn't leave us hanging. If I ever need to buy another vehicle, I would look for this man again.

Joanne was pleasant, knowledgeable and friendly. Despite the late hour, she kept her sense of humor and a smile on her face.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bronko Kovacevich

My Review of Harr Toyota Scion:
We purchased a toyota venza 4cyl From Bronko Kovacevich he was recommended to us by a friend who recently purchased a car from him. Bronko was very friendly and offerd us coffee or a drink making us feel very comfortable, he also did not try to push the sale of the car . Bronko also explained the car features from front to back.


very pleased
sd

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug adamson

My Review of Harr Toyota Scion:
It was time for us to buy a new car. We had gone to several other dealerships and was not satisfied with the service at all. We luckily met a man named Doug at Harr Toyota, who made are purchase of our first new car seem exciting. He was great. I would definetly recommend this dealership and will most likely be back to buy are second new car. Thank you again..we love our car

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Will Briggs / Joanna / Sarkis

My Review of Harr Toyota Scion:
For a first time buyer, it was easy to deal with and no pressure. Everyone was very nice. I was very lucky to have Will Briggs for my salesman, he was very friendly, attentive and accomadating. I had a great experience with this dealership and would recommend it 100%.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Dietz and Sarkis Shamshoyan

My Review of Harr Toyota Scion:
One week ago Me and My husband went to look for a new car for my self.Harr in Worcester was the first place that we went.my husband wanted to go to another places.We went to a other place.Then we decide to go back to harr Gold star blv,because their costume service was great with us.Greg the sales person was very polite with us even when we spend more then 2 hours to choose a car.
Mr Sarkis was the best.Made me a very good deal In the end I was very happy because I got What I wanted what I was lookig for.
My special thanks for Greg Dietz and for Mr Sarkis too.You are the best.Jus to let you know I'm very happy with my new Toyota Corolla.Tkank you again...You have the best costume service .THAAAAAAAAAks.
Cassia Hardiman

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug

My Review of Harr Toyota Scion:
Efficient and easy to deal with. Everyone is nice. Vehicle was very clean upon pickup and they have a very detailed system in place for delivery of vehicle. Location and parking are difficult though. This is my second vehicle from Harr Toyota. Salesman was friendly and knowledgable and accomdating.

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