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Harry's Buick GMC Cadillac

1.0

2 Lifetime Reviews

819 Patton Ave, Asheville, North Carolina 28806 Directions
Sales: (828) 252-3821

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2 Reviews of Harry's Buick GMC Cadillac

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October 09, 2014

"Service dept. rude"

- salcuta88

I took my car in for a repair, and they kept calling and telling me that they need another hour and another to find the problem. Once they said they (found) the problem, they wanted to charge me $2000 to fix it. When I was asking what they found and what the problem is, the service guy said that he doesn't have time to explain to me what's going on in there. He asked if I want it fixed or not....he was plainly rude and unhelpful.

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Recommend Dealer
No
Employees Worked With
don't remember
September 23, 2010

"If service after the sale is what you are looking for in..."

- gklainer

If service after the sale is what you are looking for in a dealership then you may want to keep on looking. A complete lack of thoroughness, honesty and integrity in the service department. Check the internet, BBB and other available websites for comments from other people. They even tried to sell a new vehicle to me instead of repairing the vehicle ! They even changed their story during the BBB process. I would never consider having service done at this dealership in the future.

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Recommend Dealer
No
Employees Worked With
Liar Frank and Byron
1
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