Hartford Toyota Super Store

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Hartford Toyota Super Store:
Awful Dealer, I DO NOT recommend this dealer. Once you give them a deposit you can kiss it goodbye! If you change your mind for any reason, you're stuck with them. I will never shop for a Toyota there again! You'll do yourself a favor by taking your business elsewhere. I had an awful experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Hartford Toyota Super Store:
I got a really good internet quote from this dealer and decided to give them a try.
I visited this dealership despite all the negative reviews (brave or stupid? we'll see) as I just wanted to test drive new Toyota Venza. Their internet sales person - Jason was very friendly and he let me test drive the vehicles alone. I liked this idea as I do not like sales guys chatting me up during test drive. I negotiated the price on the vehicle I liked and paid 500/- advance. Went and collected the vehicle next day, everything went very smooth. But yes, till the last papers were signed I was bit nervous having read so many bad reviews. I also want to mention that the finance guy called Eddie was very professional. He gave me all the options I could buy and gave me a very good discount too.. I said no thanks and thats it. No unnecessary talk and no pressure.
Very happy with the purchase and really glad I went to them.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Hartford Toyota Super Store:
I am registering just to place my reviews.It was a terrible experience- dont ever go there, they specialize in cheating and shady deals. They try to push sell, told me that they would sell this car(Toyota corolla 2006) for a deal that we agreed upon and a financing at 6.5% which they promised. They made me sign paperwork and made me deposit 200$. Michael ortiz- the shadiest salesman I have ever seen, told me that this money will be refunded to me if they could not give me the deal they offered in terms of financing and price!!! After that when I went to pick up my car, they told me that the financing would be at 7.5%. I refused and wanted my deposit back- they would not. I lost my 200 $,I RATHER DO THAT THAN BUYING FROM THEM!!! They lied to me just to close the deal that day... and made me pay 200$ which they never returned!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Hartford Toyota Super Store:
I recently visited Toyota Hartford to lease a 2008 Toyota Tacoma. The service was horrible! I was kept waiting for long periods during negotiations while the salesman was doing other errands or checking with the manager for a deal. After I agreed on a price for the vehicle, they requested a deposit of $500. Don't do it!
You will never get your money back if you need to cancel. I gave them $100 deposit and after signing the paperwork, learned that they were actually leasing me a 2008 Tacoma with an MSRP of $3000 less than the one I negotiated! I cancelled the deal and asked for my money back. To this day, after talking to the salesman Marc, Peter Tyminski and the Manager, they refuse to refund my $100 deposit. I will never do business there again and definitely will NOT recommend Toyota Hartford Super Store to my friends. They are deceptive, liars, and dishonest. I don't know how these people live with themselves, treating people like that.

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