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Hartford Toyota

Hartford, CT

4.6
3,907 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,907 reviews

March 22, 2023

Excellent service. Worked with me on price! Very knowledgeable. Helped to set up car and explain options. Great offer on extended warranty as well. More

by Mayoandrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Mar 22, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Andrew. We thank you for choosing Hartford Toyota! The Team at Hartford Toyota

March 22, 2023

He is very good sale man. I’ll come back to buy some more car. More

by Tinvo89_us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Mar 22, 2023 -

Tinvo89_us responded

Good job

March 21, 2023

The service advisor was great! The detail and work done to my car was not More

by sammi1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Elliot
Mar 22, 2023 -

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

March 21, 2023

It is important to know that during my three-week search for the newest Highlander we visited four (4) dealerships. We spent a good amount of time with each sales rep. and as a business owner involve More

by accuratehearing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Mar 21, 2023 -

Hartford Toyota responded

Congratulations on your new vehicle and thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omar here at Hartford Toyota. The Team at Hartford Toyota

March 20, 2023

Jennette sales woman is excellent Brianna Garay Buisness Manager helped me with my purchase I will recommend to anyone who looking to buy a car More

by Garcianena.3636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Mar 21, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Jeannette and Brianna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 17, 2023

I went in to the dealership looking for a car and Kaleb was nothing but great. He asked the right questions and quickly got into action. Not only did he provide me with different options but he was able to More

by Milly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Kaleb Desvignes
Mar 19, 2023 -

Hartford Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Milly, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

March 17, 2023

I wanted to take a moment to thank you for the great service you provided when I recently purchased a car from your dealership. You went above and beyond to make sure my needs were met and that I was ha More

by henry perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
Mar 19, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Henry, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

March 14, 2023

Courteous and professional. Does the work as asked and now have a trusted mechanic who I value More

by john.diegmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Mar 16, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 10, 2023

I was very pleased with the service provided at this dealership. Boh the service guy was very pleasant and insightful. He explained everything that was being done to the car. It was also fixed in such a More

by Kathyrostkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Mar 11, 2023 -

Hartford Toyota responded

Thank you for your very kind review, Kathy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

March 10, 2023

I went here because the check engine light and AWD light came on while driving to work. I traveler 150 miles a day and was worried the car would breakdown. This place is a rip off and totally disregarded my More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Mar 14, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience, Margaret, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

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