Paul Thigpen Chevrolet GMC

I spoke to Bootsy Barnes regarding the possible purchase of a new car. With my being a senior citizen, I found him to be very patient and understanding. He explained things in detail and although I was unab of a new car. With my being a senior citizen, I found him to be very patient and understanding. He explained things in detail and although I was unable to make a purchase at this time, I did not feel pressured or disrespected. I was very impressed and when l do make a decision to buy my next vehicle I plan to purchase it from Bootsy at this dealership. More

Great experience from the initial phone call to the completed purchase. Im happy with zero complaints. The team that assisted me was professional, friendly, upfront and most importantly honest. My trad completed purchase. Im happy with zero complaints. The team that assisted me was professional, friendly, upfront and most importantly honest. My trade-in offer was within KBB range and the vehicle I purchased was listed below the market value and other like trucks in the surrounding area. I appreciated not being surprised with additional fees when I came into the dealership. (I recently had a HORRIBLE experience at a Florida dealership) Everything agreed to over the phone was honored upon my arrival. Thank you for a fair/easy trade. Highly recommend! More

I WILL NEVER RETURN. Do not give them your business. One star because I have to. Disrespectful and unprofessional environment. Customer service was nonexistent after th Do not give them your business. One star because I have to. Disrespectful and unprofessional environment. Customer service was nonexistent after the sale was made. I was hung up on by the sales manager and had to reach out to the Auto Group to obtain vital information about my vehicle. More

HAVE DONE BUSINESS WITH PAUL THIGPEN CHEVROLET, GMC . .. FOR YEARS THE STAFF HAS ALWAYS BEEN VERY KIND AND WILL BEND OVER BACKWARDS TO TRY TO HELP YOU GET IN A VEHICLE. .. FOR YEARS THE STAFF HAS ALWAYS BEEN VERY KIND AND WILL BEND OVER BACKWARDS TO TRY TO HELP YOU GET IN A VEHICLE. More

Having two vehicle payments because they have not bothered to pay your trade in vehicle off is a PROBLEM and at the same time swearing that it is paid off when it is not. Telling you they sold your t bothered to pay your trade in vehicle off is a PROBLEM and at the same time swearing that it is paid off when it is not. Telling you they sold your trade in when it is not payed off is a problem! Letting someone drive around in your trade in vehicle when it is not paid off is a PROBLEM! Awful service since lying is a part of the conversation. Treated like we know nothing about car sales and buying. Does not call you back. Took two months to get thinks straight. Blame the customer for anything that goes wrong in the sale. No accountability what so ever. NEVER AGAIN! After this experience, I learned this is the norm for this dealership. Talked with many people that had this same thing happen to them. Getting called for a late payment on a vehicle you thought was paid off. Poor business practices for sure. More

Awful will never go back and deal with them again they are scammers I wonder how many more people they they scammed are scammers I wonder how many more people they they scammed More

I always enjoy doing business with Paul Thigpen Chevrolet ! The staff always goes above and beyond to service my vehicle and they get it done in a very timely manner ! Great place to do business with ! ! The staff always goes above and beyond to service my vehicle and they get it done in a very timely manner ! Great place to do business with ! More

Deceptively sent out advertisements with contest , flyer showed I won $1000 gift card , went to dealer to look at possibly trading later and collect prize and was given a $5 Walmart gift card, took $20 in showed I won $1000 gift card , went to dealer to look at possibly trading later and collect prize and was given a $5 Walmart gift card, took $20 in fuel for the lie and yet they want my business , will never happen now for sure . Thanks for showing me how you do business before I purchased anything . I don’t buy from liers !!!! More

Very poor service. I jumped threw all the hoops and offered to put money down over the phone. And still the truck was sold out from under me. I already went threw my bank and was approved. I did the lo offered to put money down over the phone. And still the truck was sold out from under me. I already went threw my bank and was approved. I did the loan application like I was asked to from the dealership. I talked to the financial department told them to be looking for it. and even after that truck was sold I still haven't heard from the financial department. Mr Avery and I had a conversation about the problem and I asked if he would be interested in buying my truck since I was gonna use it to trade in he said he would be interested in it and he would call me back. Well it's been almost a month since we talked and he won't even call or answer his phone. More

This place has no communication between employees, I drove 4hrs for a vehicle that they said was mine and upon arriving they told me someone else has put a deposit down on the vehicle and now all they s drove 4hrs for a vehicle that they said was mine and upon arriving they told me someone else has put a deposit down on the vehicle and now all they say they can do for me is put some gas in my tank More