Read Reviews Hassel Volvo

Hassel Volvo

Hassel Volvo

79 Cedar Swamp Road
Glen Cove, New York 11542


Sales: (516) 671-1700
Parts: (516) 671-0055

Hassel Volvo
Manufacturer: Volvo

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  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 142 reviews

4.7

4.7 out of 5

309 lifetime reviews

Hassel Volvo

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Certified: Hassel Volvo

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hassel Volvo has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:30 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:30 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 4:30 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Pet Friendly
Cable TV Shuttle Service
Children's Play Room Television
Customer Lounge Area Valet Parking
Free Coffee Vending Machines
Free WiFi

mfrisone59
6/12/2013 10:34:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hassel Volvo:

Hassel Volvo made the experience of leasing my new Volvo in one word "awesome". From my
rep, Richard Dixon to his manager and finance department, they all made me feel at ease and were
very helpful. I would highly recommend the dealership and the car. This is my first Volvo and I
absolutely love the car.
Marie F.

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Francis2878
6/12/2013 8:08:29 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

In one word GREAT, from the time I walked in till I left with my vehicle everything just went smooth. I would highly recommend this dealership and Richard Dixon to anyone looking for a used or new car simply because he dealt with me as an person and not just a customer, keep up the great work, because it is nice knowing that there are still honest people out their.

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NicoleBelizaire
6/7/2013 11:58:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

We have purchased/ leased several cars with Hassel Volvo because their customer service and customer experience is number one. Rich was very professional, friendly and courteous. He made addressing my concerns his top priority. Both Rich and the entire staff made moving through the sales process as seamless as possible.

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David5644
5/26/2013 3:25:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

I went to Hassel to have a car serviced and ended up trading for a used convertible. Richard was easy to work with, did not push and answered any question I had. When getting the car he sat with me and showed me everything on the car and was very patient. He even made sure my phone worked. I have bought and leased many cars over the last 45 years and I must say this is the nicest dealer I have every worked with. From the time you walk in abd are greeted to the great service dept and the sales team. Everyone is there to help you. David Miller

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Bearoy
5/16/2013 3:14:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cary Ann BruceCary Ann Bruce
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hassel Volvo:

Carry provided excellent customer skills and was very keen in helping us find the right car and price. This is my second car that I am purchasing from this dealership and would highly recommend Carry. She has great listening skills and ensures she helps to find solutions and more importantly returns your calls in a timely manner. Overall, the staff of the dealership are very courteous and helpful. I was so impressed that I recommended them to my father who in return purchased a Volvo too.

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aar2057
5/14/2013 7:44:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

We rated every aspect of our dealing with Hassel Volvo as a "5" because at no point did we feel 'hounded' or 'pressured' by our sales representative or any other staff into making a purchase. From the moment Richard approached us he was helpful but not pushy and provided friendly and respectful service. Additionally, Richard and the rest of the sales and finance team at Hassel Volvo were very accommodating - making what could be a potentially stressful and tense experience, quite an enjoyable one.

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5913volvo
5/9/2013 9:56:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

My friend and coworker Stacey B. told me I have to go to Hassell Volvo they are a great dealer and she loves her new Volvo. I went over to Hassell just to check it out and walked away with a car same day! They were super in every way, love my new black S-60 and my salesman Richard Dixon is a super guy very helpful and attentive along with Annemarie Vivona who handles the financing.

Make sure you check out Hassell Volvo, it's definately worth the trip, great cars at great prices and great staff too!

Lauren A.

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vladkogan
5/4/2013 3:29:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
Maria GiovannielloMaria Giovanniello
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

We leased a Volvo S60. This was one of our easiest and most flawless transactions involving a vehicle lease or purchase. As a matter of fact, the entire process was done over the phone and internet with not a single delay. The sales manager Dimitri was extremely informative and explained all the program details and options and our sales representative Richard Dixon was extremely helpful in guiding us through the whole process. Both Richard and Dimitri were very pleasant and informative. Richard came in on his day off to begin the application process so that the car was ready for pick up the next morning. When we came in to pick up the car Richard greeted us, explained the car features, and customized the settings to our satisfaction. He introduced us to the Hassel's financial team and to the service advisers. Everyone we met, or talked over the phone to, was very cordial and efficient. We applaud the Hassel's Volvo team highly.

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MRPS40
5/4/2013 2:15:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

Richard Dixon is a knowledgeable and personable Sales Consultant. I had no idea what I was looking for when I got to the dealership but Richard was not pushy, in fact he stood out in the rain to help me find a car that suited me. He was able to answer all of my questions and was even able to find a vehicle that exceeded my expectations while also falling within my financial constraints. I cannot say enough about his professionalism and I would highly recommend his services. Thanks Rich!

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enoughalready
4/16/2013 10:53:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard DixonRichard Dixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hassel Volvo:

Knowledge and true customer compassion, describes the Sales manager and salesman. They make they customer feel like they are 'sharing' in the car buying experience,

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