Hayes Dodge Chrysler Jeep Ram Lawrenceville

Hayes Dodge Chrysler Jeep Ram Lawrenceville
719 Duluth Highway 120
Lawrenceville, Georgia 30046

Sales: (770) 963-5251
Service: (800) 556-2279

Manufacturers: Chrysler, Dodge, Jeep, Ram


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Dealership Amenities
Express Service
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.8/5
166 Reviews
Hayes Dodge Chrysler Jeep Ram Lawrenceville

Overall Score: 5 Star Rating4.8











About Hayes Dodge Chrysler Jeep Ram Lawrenceville
Certified: Hayes Dodge Chrysler Jeep Ram Lawrenceville
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Hayes Dodge Chrysler Jeep Ram Lawrenceville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



bert971
5/21/2012 1:42:43 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Matthews

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
It was a very pleasant experience. Our salesman was very considerate. He made sure we had an opportunity to test drive each of the auto of which we had interest. He then allowed my wife and I the time to make a purchase decision without our feeling pressured.

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jamesharing
5/14/2012 6:59:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
We have been happy since we started coming to Hayes. Our last experience was not good at another local dealer because they refused to fix a problem under warranty. It was fixed under warranty at Hayes and we have been coming ever since.

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Bighorn2012
5/9/2012 12:33:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Speranzo (Salesperson); Adon Hass (Finance)

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
To be honest, I would rather go to a dentist than go car buying. However, I must say I did have a pleasant experience with my purchase from Hayes CHJ. Everyone at the dealership was very friendly and easy going. I was looking for a new Ram truck to replace my old one. I had been searching the internet when I ran across Hayes’s website. I was intrigued by their inventory and prices (especially the discounts). I decided to drive the 60 miles and see for myself. It was worth the drive. Justin, my salesman, was very courteous, and took time to show me many difference trunks I had printed from the website. We negotiated a price close to what I was looking for and Adon Haas, their finance guy, arraigned a great finance package for me (actually so good, I upgrade my original choice to one with more options.) I am well satisfied with my purchase and with the people at Hayes CDJ.

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billbossa
5/7/2012 5:23:53 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Wong, Ted Hayes, Paperwork person

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Upon a recommendation from our Realtor, Greg Cantrell, who is a long time friend of Ted Hayes, I called Ted who put me in touch with Mark Wong, one of his salesman. Mark called me promptly and I told him what our needs were for a minivan. We made an appointment for Saturday morning. On our way over I called Mark & gave him a number of Dodge Grand Caravan XLT models on his lot that we were interested in. He had them ready in a shaded area for our inspection upon our arrival. Mark is a very customer oriented gentleman who did all in his power to make our purchase a quick & easy one. While we were checking out the new vans with Mark, he had the appraiser check out our trade-in value.

After we selected a Bright Silver model and came up with a mutually beneficial great deal, the next step was to sign the paperwork and drive away. This is where our only problem with our experience at Hayes happened. Mark told us that we were next with the finance/closing paperwork folks. Well, after waiting 45 mins., it didn't look like we were going to be next anytime soon, so we told Mark that we needed to leave for lunch and to please call us when the next opening was available. This was at ~12:30pm. When we hadn't got a call by 1:30pm, we had to call Mark. He said that there were 2 couples with the finance/paperwork persons & then another 2 after them. He called us back at 3:00pm and told us we were next and to come on in. When we got there, Mark introduced us to the finance/closing paperwork person. Within 20 minutes we had the paperwork completed and were on our way home.

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mbarbaro
5/5/2012 11:26:14 AM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: orolando and darius

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Orolando was very helpful and responsive in our new vehicle purchase. Darius was able to get us the payment we wanted with the downpayment we were looking for as well.

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Mamarivers
4/19/2012 7:31:35 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hughes (Friendly Bob)

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Friendly Bob was outstanding with his customer service! He was very knowledgeable, very friendly, and helped me in any way he could. This is my second vehicle that I have bought from this dealership. I would definitely recommend this dealer, and make sure you ask for Friendly Bob!

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mariorusso@comast.net
3/22/2012 2:07:33 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Canavino

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Found this place searching the internet for the right car/price for my daughter in college. They were not the closest location but had two cars we were interested in. From the moment I walked in to the time I left this dealership I felt no pressure. I would say they were very user friendly working to please. They have a fine facility and would consider having my service their too.

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jmosteller
2/29/2012 5:32:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hughes

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Mr. Hughes took the time to help me find a vehicle that I liked and the price was good for me. Financing was simple and easy.

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sthames
2/16/2012 9:07:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nina Waite

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Our overall satisfaction was based upon the professionalism shown and genuineness of the dealership employees in the sales AND finance dept. It was a great experience in it's entirety and we will definitely recommend to all.

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jcalexander96
2/13/2012 11:06:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nina Waite

My Review of Hayes Dodge Chrysler Jeep Ram Lawrenceville:
Our car buying experience was hassle free and easy from test drive to car delivery, we were treated with respect and not just another sale, everyone was very professioinal will recommend dealership and Nina to anyone.

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