Headquarter Mazda

Top Shelf Dealership. We have purchased many new vehicles, over many years, and had some good dealings, however Headquarter, went 100%, and never said no, through our proc We have purchased many new vehicles, over many years, and had some good dealings, however Headquarter, went 100%, and never said no, through our process. Our sales staff lead person, Asael went above and beyond, for us. THANKS More

The people were nice. We will like to have more support to use the technology in the car thanks We will like to have more support to use the technology in the car thanks More

Easy service appointment, Service rep (Ramses) was exceptionally knowledgable and was able to get necessary repairs on time and no issues. exceptionally knowledgable and was able to get necessary repairs on time and no issues. More

Headquarter Mazda provided a quick, no hassle buying experience. I would use them again in the future! experience. I would use them again in the future! More

wrote this yestereday but don't mind doing it again since another email popped up. They were the best experience I've ever had at a dealership. I brought it for an oil change and to check on what i felt was another email popped up. They were the best experience I've ever had at a dealership. I brought it for an oil change and to check on what i felt was just some oddness as I drove, sometimes vibration when braking, nothing major but wanted to be sure- My car is a Yaris-2020- sold by toyota at that time but actually a Mazda 2 -made by Mazda & Consumer Reports top economical reliable compact that year. They actually send a video of the mechanic working on your car while you're in the waiting area- a lovely area and a place so clean & well ventilated I could feel safe being their without a mask (I have health conditions that require caution). The Service advisor too was wonderfully helpful when I asked about any lumbar and back support driver seat products they might sell- they don't but she took the initiative to google great info and print it out for me. I would attach the video link but I am cautious about privacy but amazing place- Even the bathrooms were cleaner than at a hospital! The coffee machine had near 20 choices--( I chose the Cappucchino). and at checkout going over the bill when she said charge for tire rotation, I said "Oh I wish you asked me first because I get them rotated free at discount tire since I purchased tire there. I wasn't angry or asking for it to be taken off, but she immediately took that charge off the bill. They were ethical, kind, and it was a peaceful place to be. felt more like you were in a high scale hotel lobby than in a car dealership service waiting area. their charges aren't the cheapest in town but they are fair and worth every cent (& i'm an economizer). I'll literally look forward to my next oil change! More

Prompt informative and fair. They explained everything to me .. very clean and environment. Courteous staff. They explained everything to me .. very clean and environment. Courteous staff. More

Best dealership in the Clermont Orlando area. No hard sale or games! Our salesman Steve was knowledgeable and friendly. Martin in finance was so helpful and knowledgeable as well. If you are look No hard sale or games! Our salesman Steve was knowledgeable and friendly. Martin in finance was so helpful and knowledgeable as well. If you are looking for vehicle I would recommend Headquarter Mazda and ask for Steve, More

It's unfathomable to think people in this business are not warm to potential customers. I went to purchase vehicle there after doing my research on the internet when I arrived and entered the lobby no one not warm to potential customers. I went to purchase vehicle there after doing my research on the internet when I arrived and entered the lobby no one even acknowledged me; it felt like I was a beggar and I was only there for loose change. And one of them that came up to at the front desk didn't ask the purpose of my visit. After only exchanging a few words, explaining to him I was there to purchase that I took notice on the dealership website. He just walked away and went to fetch a black gentleman. I guess since I am black he wanted to pair me with another black person. It all seemed so backwards in this day and age. One positive feedback that I have is that the salesman was a very professional, well mannered individual, and came to find out he was a military veteran. Mr. Keith Brown was the only adult in the room that day and saving grace. Because I was close to leaving that day. The first impression indicated that I got felt like I wasn't appreciated and they didn't necessarily need my business. At least, they have one or two professionals there. A massive thank you to Mr. Brown for cooling things down. More

Had an amazing experience with Headquarter Mazda. They were very fair on my trade-in and were not pushy or intimidating. Worked with us to get the best deal that fit our needs and budget. Very glad t They were very fair on my trade-in and were not pushy or intimidating. Worked with us to get the best deal that fit our needs and budget. Very glad that they will be servicing the vehicle as well. Asael was so fantastic to work with. Very knowledgable and amenable. 10/10 More

Very courteous and professional and knowledgeable employers, great communication during the service process and great follow up after to ensure satisfaction employers, great communication during the service process and great follow up after to ensure satisfaction More