With disappointment, I have to begin this review by agreeing with Jason Pittman's review. I just learned that everyone is your friend at this dealership when you are signing papers to close a deal, but when you return few weeks later for ANOTHER purchase, the number's game begin all over again!
My Jeep shopping this time around with Healey Brothers was EXTREMELY EXHAUSTING and time consuming. It took a phone call and email with Rich Clark, and a phone call and email to Tom Bosko about voicing my pricing and customer satisfaction concerns. I requested Tom to review the purchase numbers on our jeep few weeks back, and to provide me numbers in comparison. When time came to discuss the next step it took 3 days and 3 phone messages for him to return my call to go over the numbers. The phone conversation went around and around in circles.......first, not prepared to answer the comparison questions I requested, and then having me wait on the line so he can build the jeep on his system to see what numbers we are looking at. WHAT??????? It took three days to get back to me..... The customer loyalty apparently does not exist....
Tom. Being in finance and representing Healey Brothers of Beacon, N.Y you most definitely should have had our recent purchase contract and comparison numbers at your fingertips. I had high hopes and expectations from you and because we could not see eye to eye, Healey Brothers lost OUR business loyalty.
I'm ecstatic to say. I picked up a Jeep Unlimited this week with the dual top group, trailer tow group, supplemental side airbags, automatic temperature control, and the remote start system in addition to my build with Healey, for $19.00 less per month. So don't settle and move on should Healey want to play a continuous numbers game.
Did you find this review helpful?