Heiser Chevrolet

Reason for Visit: Service

I recommend this dealer: No

My Review of Heiser Chevrolet:
i bought a brand new malibu maxx lt 2004. the steering column needed to get replaced which is a common problem with the new electric steering on these cars. after Heiser did this my car has had nothing but problems. it pulls to the left and is off center and they claim that this is fixed. i called the GM, Chris Meyer and after 4 calls he hung up on me because i guess he was sick of hearing of problems. I told him they caused the problem, they have to own the problem now. Ron the Service Manager denies any problem on the car.<br><br>If you want to buy a car from them they love you. if you have a repair problem they hate you and ignore you,.<br><br>I DON'T RECOMMEND HEISER CHEVROLET!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Heiser Chevrolet:
I purchased a NEW truck from Heiser Chevrolet in 1993 &amp; had it serviced at that location on three separate occasions. On the last occasion I noticed that a part of my engine had been replaced with a &quot;Junk&quot; part. I immediately spoke with the GM Frank Lisiak &amp; I informed him of what happened. He said that he would look into it &amp; call me back. He NEVER called back. I called him four times &amp; he stated that I was wrong even though my neighbor &amp; wife could confirm that the part was replaced with a &quot;Junk&quot; part. I told him that I just wanted my Original part back in my vehicle. He yelled, &quot;That is your Original part&quot; at which point I said I would take them to court &amp; he replied, &quot;Go Ahead Do what you got to do&quot; &amp; hung up. I did sue &amp; won in court. This is the WORSE treatment that I have ever received from anyone or any business. BEWARE OF HEISER....

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