Henderson Chevrolet

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Henderson Chevrolet:
So far, this dealership has been my best experience so far. Zohrab wasn't being too pushy in making a deal with the car I wanted. He understanded my situation and gave me time to come back when I'm ready. I'm one of those tough customer dealership don't want to deal with. I hope I can get a good deal with the car I wanted.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Henderson Chevrolet:
I bought a used car from this dealership and was fully impressed. They even gave me free diagnostic reports when my used car broke a year after buying it from them. The sales staff wasn't pushy and just let me know they were there for me. I wasn't even planning on buying that day but I was treated so well that I stayed and walked out with a new used car! (FYI, this was back in 2004)

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Henderson Chevrolet:
My husband and I went in to buy our first new vehicle and knew what we wanted. We even dressed up rather than wearing our usual jeans and t-shirts. We walked in and were not noticed and continuously passed by. We stood in the middle of the showroom (which wasn't busy) for several minutes before I went to the customer service counter and asked for a sales person. We were greeted and we said we wanted to order a vehicle. That part was fine. She asked for a deposit and said it would be about 7 or 8 weeks. When she came back with the print out of the total price I noticed it was full of fees and was MSRP. I said, "So when do we haggle?" She goes on to explain that the vehicle is a hot seller and that they go faster than they could stock them. If it were an '04 or something they could haggle. But she did say it doesn't mean they won't haggle a little when it got there and maybe there would be a rebate or something that month. Otherwise it was as it was priced. We went to another dealer who did not have all the fees and could haggle. So I called to cancel the order and have my husband pick up the check. When he pulled up to the dealer all the sales people were outside, including the one we dealt with. No one said a word to him and the check was waiting at the customer service counter. They acted like they didn't need or want our sale.

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