Hendrick Cadillac

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svengteach
12/5/2008 10:51:59 PM

Overall Rating: 1.3

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Hendrick Cadillac:
I located an used CTS online and contacted the dealership. I decided that I wanted to take the car out overnight and wanted them to pull the car from the lot until I could pick it up. I placed a $1000 deposit down for them to pull it. I did this on a Wednesday and picked up the car on a Friday. Test drove the car, decided that it was not the car for me and returned it the next day. The salesperson was not happy that I did not buy the car but said that the deposit would be returned to me account immediately. It took two weeks and several phone calls to get my deposit back. I will not purchase anything from a Hendrick dealership because of this horrible customer service experience.

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