My Review Of Hendrick Chevrolet:
I was in the market for a used car on a fixed budget. I was approached by a customer service salesman named Wayne. Wayne greeted me politely enough however very curt also. There was never any friendliness or overt caring for my situation from Wayne. We visited more than one of the lots and were told that my price point was too low and that I probably should raise my price to fit their selection. Finally we found a vehicle that fit my needs and my wallet. I test drove the car and I liked it well enough. We went back to the dealership, drew up some papers and I said I would get back to them. I decided to go with another vehicle. After I finished with the purchasing of my other vehicle it was past closing for Hendrick. Hendrick is closed on Sundays - so yet another time I did not want to call. Then on Monday morning I received a call from the salesman that was both rude and discourteous saying that I should have called no matter the time and then was promptly hung up on. The call was short, rude, snide, and scathing. I did not appreciate the tone or the implications of the call. VERY poor customer service in person and on the phone. I definitely won't be recommending this dealership to anyone. Stay away.
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