Read Reviews Hendrick Chevrolet

Hendrick Chevrolet

Hendrick Chevrolet

100 Auto Mall Dr
Cary, North Carolina 27511


(919) 371-0996

Hendrick Chevrolet
Manufacturer: Chevrolet

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  • Customer Service:

    4.7
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 42 reviews

4.7

4.7 out of 5

45 lifetime reviews

Hendrick Chevrolet

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minganc
6/10/2013 9:24:11 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Wayne
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    2.4

My Review Of Hendrick Chevrolet:

I was in the market for a used car on a fixed budget. I was approached by a customer service salesman named Wayne. Wayne greeted me politely enough however very curt also. There was never any friendliness or overt caring for my situation from Wayne. We visited more than one of the lots and were told that my price point was too low and that I probably should raise my price to fit their selection. Finally we found a vehicle that fit my needs and my wallet. I test drove the car and I liked it well enough. We went back to the dealership, drew up some papers and I said I would get back to them. I decided to go with another vehicle. After I finished with the purchasing of my other vehicle it was past closing for Hendrick. Hendrick is closed on Sundays - so yet another time I did not want to call. Then on Monday morning I received a call from the salesman that was both rude and discourteous saying that I should have called no matter the time and then was promptly hung up on. The call was short, rude, snide, and scathing. I did not appreciate the tone or the implications of the call. VERY poor customer service in person and on the phone. I definitely won't be recommending this dealership to anyone. Stay away.

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SamCarter
4/7/2013 5:09:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian C
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

We visited the dealership and were instantly greeted by Brian C , he was awesome ! He helped us find the perfect car for us, got the ball rolling and we drove away in our new 2013 car that day ! Everyone was so helpful and friendly !! If you are looking for a excellent car buying experience please go to Hendricks Chevrolet in Cary !

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rickhr
3/18/2013 2:51:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Marcus Jones...was great!!
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    2.0

My Review Of Hendrick Chevrolet:

Next to the worst dealer I have have dealt with. They were typical sales people with no care for the customer. I would never go to them. I visited them for a new car on 3/17 and found dishonesty (not in the sales person...he was great)...but in the Sales Manager and his Maintenance Dept. I am glad I did not buy and I found this out first. My recommendation...they are trying rip off customers. Sad!

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sbrandon1
2/21/2013 11:33:56 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

Hi Will was very friendly and he worked hard to get me the vehicle and payments that fit my budget. I am glad that I went to this dealership I was not pressured to buy something I did not want or could not afford. I left happy and made a new friend with Will. I would definately recommend the dealership to my friends and family. Will has a very sparkling personality and smile and that makes all the difference in the world.

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md123
2/7/2013 12:03:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

I always took my old car to this dealer to be serviced because I always had a great experience (thanks Dan and Dory!), so when it was finally time to get a new car I naturally came back. Someone recommended me to Marcus, and I was very happy with his level of service. As a young woman I had never bought a car by myself before and had a lot of questions, and he did a great job explaining things to me and was really very helpful. I didn't feel pressured at all, and within a week I drove off the lot in my new vehicle. I highly recommend Marcus to anyone on the market for a new vehicle.

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011248140458
12/23/2012 11:22:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel Hickman and Barry...cannot remember his last name
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

Every person that I came in contact with when I walked through the doors was very friendly and knowledgeable. I felt comfortable throughout my entire buying process. I was "checked on" constantly to see if I needed anything and Barry kept my up to date as to what was going on...what step was being taken and the timeframe. Again, I was very pleased with my experience.

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slehrer07
12/18/2012 6:03:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

Had a very enjoyable experience this past weekend in buying my new Tahoe. Vasillis was responsive, courteous, and most importantly, felt that he worked on my behalf. I would recommend the dealership and him to anybody looking for a new car.

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vettedude
12/4/2012 11:28:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Hendrick Chevrolet:

I recently purchased a new Corvette and my salesman was Vassilis Gans. Big V is a personable, friendly and knowledgeable fellow who was a pleasure to deal with. I would recommend Hendrick Chevrolet and Big V to anyone looking to buy automobile. I will definitely visit these guys the next time I buy a car.

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rc235
11/24/2012 12:04:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

Hendricks and Big V was recommended to me by a close friend that has purchased several vehicles from them in the past. We informed them of the vehicle that I was interested in and it was sitting out front when I got there. Big V is very friendly and "down to earth." Big V does not make you feel that there is a rush and he did not cause me to feel pressured in anyway. He let me know that if I ever needed anything all I had to do was call him and he has stood behind it. It was a very pleasant experience. I was pleased with the service from Hendricks and extremely pleased with all the help from Big V.

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MidnightCruze
11/21/2012 10:05:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hendrick Chevrolet:

My experience with Big V this evening was beyond words. Being a first time buyer I was very nervous about the hidden fees and unknown catch. I was recommended to Hendricks through a friend who had high remarks for Big V. I walked right in and immediately felt welcomed. Big V is very knowledgeable, friendly, and laid back person. He is not your typical salesman who is just looking for a check and sale. I would recommend Hendricks and highly recommend Big V!!!!

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