Henna Chevrolet

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Henna Chevrolet:
My husband and I purchased a CUV 09 Trailblazer from Henna and had a wonderful experience. The staff was all warm, friendly and helpful. Craig was very patient with all of our questions, and never once made us feel stupid or pressured to buy. We took the car in to be serviced one time to replace the cosmetic badges on the front of the vehicle and had a timely, flawless experience. The customer care we've received after the purchase is another reason Henna is miles above the competition. Craig is always willing to offer his assistance with any needs we may have, and we receive emails about incentives and “open houses” Henna does for their customers. Hearing about the nightmares friends and coworkers have had at other dealerships with sales people that are rude and high pressure makes me so grateful for the wonderful experience we had and continue to have with Henna. I highly recommend this dealership over any other to meet your GM needs.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Henna Chevrolet:
I have a 1998 Camaro that is nearing the end of it's life, unfortunately and until about 10 months ago, was a great car. I had a good experience at Henna in 2001 when I had a belt changed and thus went back when my car started having trouble and do not believe in their service anymore- do not have you car "fixed" here. I have had a lot of work done (June 2008, September 2008 and March 2009) and they clearly have not figured out the problems. The car has been well maintained and I am tired of having to keep bringing it back. In September, it broke down three times in 12 days and twice in three days this month (the second within 30 minutes of picking it up from Henna). I am out of AAA free services until my membership year starts over in June and cannot put anymore money into the car, as it is costing me more to maintain it than it is worth. I have had the recommended repairs done (one elsewhere to save money) and it stil runs only for a limited period of time, maybe 20 minutes and then likely overheats and shuts down...Henna will keep taking your money, but never actually fix your vehicle!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Henna Chevrolet:
My wife and I had a wonderful experence working with Alan Hedges and Henna Chevrolet. I would strongly recommend them to anyone looking for a new or used car.

Share on Facebook

Was this review helpful to you? Yes | No