Hennessy Lexus of Gwinnett

Hennessy Lexus of Gwinnett
3383 Satellite Boulevard
Duluth, Georgia 30096
(770) 680-1000

Manufacturer: Lexus

Most Reviewed Employees
Frank Mullin Frank Mullin
Sales Consultant
Karla Jones Karla Jones
Sales Consultant
Mike Harris Mike Harris
Sales Consultant
Joe Robb Joe Robb
Sales Consultant
Jack Ross Jack Ross
Sales Consultant
Brian Gust Brian Gust
Sales Consultant
William Perillo William Perillo
Sales Consultant
Michael Hibbert Michael Hibbert
Sales & Leasing Consultant
Warren Phillips Warren Phillips
Sales Consultant
Sean Kim Sean Kim
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
112 Reviews
Hennessy Lexus of Gwinnett

Overall Score: 5 Star Rating4.9



About Hennessy Lexus of Gwinnett
Certified: Hennessy Lexus of Gwinnett
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Hennessy Lexus of Gwinnett has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Hennessy Lexus of Gwinnett
Hennessy Lexus of Gwinnett is dedicated to the Lexus credo of 'the relentless pursuit of perfection'. We operate with one goal in mind: 100% customer satisfaction. We sell and service exceptional vehicles and believe our customers deserve a dealership experience to match, from courteous, no-pressure sales to efficient, state-of-the-art service. Our goal is to be our customers' dealer for life — we're proud of the number who come back to us again and again, and recommend us to their friends and family. We are still a family owned dealership and have been doing business in Atlanta for over 40 years.



Jean Hagan
5/17/2012 2:37:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Harris

My Review of Hennessy Lexus of Gwinnett:
I have been wanting the Lexus RX 350 for quite some time and finally decided I could purchase one. Mr. Mike Harris helped me select the vehicle that fit me and my budget. He is by far the most pleasant and knowledgeable dealer representative I met during my "shopping". I visited several dealerships. I never felt pushed or overwhelmed by him. I have had occasion to call him after the sale with some questions and he treats me with respect and a caring attitude. I have purchased several cars in the past at other dealerships and it seemed once you bought you were forgotten. Not so with Mike Harris and Hennessy. I plan on keeping this wonderful car for awhile but when I trade you can be sure it will be with Mike Harris and Hennessy. Thank you Mike.

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kayshivers
5/7/2012 10:29:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Harris

My Review of Hennessy Lexus of Gwinnett:
Purchasing a new vehicle can be a horrendous experience; infact, the first day we looked at vehicles, we did so on a Sunday to avoid sales consultants. We wanted to just look at vehicles "in peace." However, from the first moment we were approached by sales consultant, Mike Harris, we felt at ease. Mike was not your "typical" car salesman everyone dreads to talk to. He was always courteous, respectful, and had a wonderful sense of humor. We spent a portion of 3 separate days at the dealership. The first we spent test driving a vehicle, and learning about the product (RX350). When we explained that we were still just trying to gain information about many different makes and models and were leaving to visit another dealership, Mike completely understood. He was never pushy or aggressive. Mike's personality makes you want to buy a vehicle from him. My husband and I discussed just that fact over the course of the next week. As we narrowed our options, Mike answered all of our questions. He was very knowledgable about financing and the product itself. A week later, we purchased a new vehicle from this dealership. Dave, who handled our financing, was extremely kind as well. We feel certain that if we ever have a problem, Mike Harris will do everything in his power to assist us. Thanks for a great experience! (K&M S.)

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Gary Meyer
4/26/2012 5:49:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Robb

My Review of Hennessy Lexus of Gwinnett:
Bought my second Lexus from Joe Robb, after 1st was totaled in an accident. (Thanks to Lexus for an extremely well built, safe car, I am still here). Joe remembered me from 8 years ago, and again provided top notch service finding a replacement Lexus. Fair pricing, understanding attitude, and a pleasure to work with. Will refer any others to him without hesitation.

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tmills@wyche.com
4/11/2012 11:01:05 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
Frank did a terrific job. He promptly responded to my email inquires and worked diligently to meet my expectations. Certainly went above and beyond by delivering my vehicle to me in Greenville, SC on a Friday evening.

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dog4pony
3/24/2012 11:19:30 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
Entire experience was positive! Frank Mullins did an excellant job of assisting me from the very first telephone call all the way to and even after I picked up my 2005 LS 430. Over a four day time span, Frank was very responsive, cordial, helpful, and most importantly not pushy. I was impressed. Frank and everyone at the dealership I came in contact was pleasant. Your team excels over every other company I delt with in my recent search for a car.

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prg892@bellsouth.net
3/24/2012 11:16:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
I live in South Carolina and was directed to Hennessey Lexus, Duluth, GA by the COSTCO Auto Buyers Program. I was expeditiously contacted by Frank Mullin who handled, at my request, pre-purchase efforts by email and later by phone prior to my arrival at the dealership. Over the years, I have purchased many vehicles and I can say my experience at this dealership with Mr Mullin was one of the best. He conducted our business with friendliness and professionalism. Frank and "Dan" stayed with us for an inordinate period of time to provide instruction in the use of the many electronic devices on the RX350 and assured us that they would both be available at a later time to re-explain or answer any questions. Kudos to "Dave" in Finance, what a friendly man who made everything simple and answered all our questions.

The Hennessey experience was a very positive one and I would recommend to anyone this dealership and the employees that were involved with my purchase.

P.R. George

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auto123456
3/9/2012 10:24:00 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
Frank Mullin was very patient with all the questions I had about 2005 Lexus SC430. Email contact worked great and was very convenient as I live in North Carolina. Car delivery was pleasant and I appreciate picking me up from a car rental location. Car is as described with a single exception that the tires described as run-flat all season turned out to be regular summer tires - but this should not be issue for a while with warm weather we have. If you need a car and do not want to break a bank email Frank!

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Nancy 1
3/1/2012 4:28:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
My husband and I went to Hennessy Lexus of Gwinnett yesterday, February 29,2012, and purchased a 2008 Volvo C70. I must say that the experience of purchasing the vehicle was the most pleasant car buying experience I've ever had. Frank Mullin was our salesman,and he was so personable, non-pressuring, helpful, and honest. Integrity is what makes a good business. Franks "shines" with integrity. Thank you, Frank and Hennessy Lexus. We will be back!!

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Susan Allen
3/1/2012 12:08:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
They were awesome to work with and i would recommend them to anyone! They were responsive and did everything we asked to prepare the car and it was a breeze to buy a car from them.

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nanbillbyerts@bellsouth.net
3/1/2012 10:34:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Mullin

My Review of Hennessy Lexus of Gwinnett:
This is a great dealership. Could not have asked for more. Go there, everybody! I called them looking for a certain car and they agreed to bring it to my house.

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