Herb Chambers BMW of Sudbury

Chelsie was great. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. More

Had a very positive experience with Jack M while purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. More

Kamal Jalalzadeh was exceptionally knowledgable, professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make professional, efficient, caring, and courteous person, spending incredible effort to maintain the automobile in the best condition, which would make both the dealership and BMW proud. He is the ultimate representative of the family as the true asset of the dealership. More

Excellent customer oriented service. The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more enthusiasm and kindness for her work and towards me respectively. Thank you! More

Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, promised phone calls that never happen until you chase them down. Flip text remarks in response to questions. We were actually treated like our purchase wasn't important. Lastly, we were charged for things that Herb Chambers didn't deliver (registration), we paid for it and can't seem to get our money back. If it wasn't for how much my wife loved the car she was buying, we would have walked away several times. I could actually write a book about how disappointed I was with this experience. If someone from Herb Chambers would like to reach out, I would love to share our experience. More

Easy to make the appointment. Prompt and correct service. Paid for my Uber. Thank you HC BMW. Prompt and correct service. Paid for my Uber. Thank you HC BMW. More

Outstanding dealership that delivered a world class customer experience. Love my new BMW X3 lease ⭐️⭐️⭐️⭐️⭐️ customer experience. Love my new BMW X3 lease ⭐️⭐️⭐️⭐️⭐️ More

My service was outstanding and I really appreciated the $100 gift card. I will continue to be a loyal customer. Thank you! $100 gift card. I will continue to be a loyal customer. Thank you! More

My service advisor Eddie was professional, friendly, knowledgeable and polite. I was happy to have access to a loaner car too. knowledgeable and polite. I was happy to have access to a loaner car too. More

I got my car serviced and as always, Travis was very helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! More