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Herb Chambers Cadillac of Lynnfield - Service Center
Lynnfield, MA
28 Reviews
28 Reviews of Herb Chambers Cadillac of Lynnfield - Service Center
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Helpful August 04, 2023
Sorry Folks but Mike Anagnos is long gone. The current management will look you in the eye and say everything is fine regardless of the obvious. I made made a mistake of trading my XT5 for a 2 The current management will look you in the eye and say everything is fine regardless of the obvious. I made made a mistake of trading my XT5 for a 22 XT4 . Plenty of issues that they refuse to correct. More
by robert.dipietro321
Employees Worked With
Ken Giordano, Joe Breslow
September 03, 2021
So I blew a tire this afternoon so I decided to call Herb Chambers Cadillac of lynnfield which was the biggest mistake I've made. My Cadillac dealership is colonial Cadillac in Woburn. Herb Chambers is close Chambers Cadillac of lynnfield which was the biggest mistake I've made. My Cadillac dealership is colonial Cadillac in Woburn. Herb Chambers is closer so I figured with the run flat I should just go there so before I went I called to make sure they have my pirelli p zero run flats and they did they quoted me about $320 for one tire. So I came up when I was on the phone I told them I'm in a rush I was on the road when this happened they said to me " it's just a tire it's not going to take long at all" after I got here and I gave them the vehicle the " not long at all " turns into an hour and a half. So they basically lied to me to get my business. I'm seriously debating walking out as we speak. This is the same dealership that completely disrespected me 3 years ago when I was in the market for my 2016 CTS. I drove the extra 15-20 miles to Woburn and colonial treated me right. That is why I bought my Cadillac CTS from Colonial Cadillac of Woburn. Have a blessed day More
by Feeky81
Employees Worked With
Mario
August 10, 2021
Worked with Mike Anagnos who was very happy to approve my warranty repairs that included some discretionary cosmetic issues. I did have to bring the car back to have an improperly fitted interior panel gap warranty repairs that included some discretionary cosmetic issues. I did have to bring the car back to have an improperly fitted interior panel gap closed back up, but they did it very happily and promptly (I'm a big-time car enthusiast and try to keep my vehicles as close to perfection as possible). More
by justin.r.conway
Employees Worked With
Michael Anagnos
September 17, 2020
I have owned over 80 cars,5 trucks, and 11 motorcycles. I have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many c have seen the worst Service Managers, and I have seen very good Service Managers. Michael Anagnos is the best at what he does, hands down. Not many customers understand, nor do they care about, the demands of a job like the Service Managers job. I understand and Mike is the reason I keep coming back to Herb Chambers Cadillac of lynnfield for my vehicle purchases and my service needs. More
by papatrai
Employees Worked With
Michael Anagnos
March 11, 2020
Great Service I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! I think Ted in sales and Mike in service are what you need in the car industry today. Two guys who get the job done !! More
by Peter GMC
July 17, 2019
Service and price I think MIKE and the overall service is absolutely phenomenal but the price for parts and labor is we way too high. I would have to be in a differ I think MIKE and the overall service is absolutely phenomenal but the price for parts and labor is we way too high. I would have to be in a different income bracket to continue to have my car serviced there ..... but everyone is nice ! More
by Dj0225
Employees Worked With
Michael Anagnos
February 25, 2019
The Service could not be worse My experience with the Service Dept. is not a good one. Multiple trips to fix the same issue. Then I was told my rear brake pads were going to be repl My experience with the Service Dept. is not a good one. Multiple trips to fix the same issue. Then I was told my rear brake pads were going to be replaced. They kept the car a lengthy amount of time. I was told by both the valet that delivered it (with no invoice) and the Service Manager Mike A. that they were replaced. A second valet called him while in my residence to confirm. Only to find out later that the work was not done as stated. Blatant lie. I would never trust my car to be worked on there again if this is how they do business. More
by Maineiac
Employees Worked With
Michael Anagnos
June 07, 2017
A Service experience with a smile The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist Karen. Mr Chambers should be very proud with a well oiled service team that never makes excuses. They have a Can-Do smile and very professional. More
by Seabee2003
October 28, 2016
Great experience Mike Anagnos was very helpful and friendly. Explained what had to be done. The work was done in a short time and my car was cleaned inside and out. Gr Mike Anagnos was very helpful and friendly. Explained what had to be done. The work was done in a short time and my car was cleaned inside and out. Great experience. More
by ats ejf 44
Employees Worked With
Michael Anagnos
