Back

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Warwick, RI

4.5
237 Reviews

237 Reviews of Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick - Service Center

Sort by
March 18, 2024

I’ll get to the point! Great service! Aaron, Maz and the entire team are consummate professionals! More

by smarchionte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maz Abdel Hafiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We really appreciate you taking the time to leave Herb Chambers Alfa Romeo of Warwick this awesome review, thank you!

March 15, 2024

Terrible will be here for a 3rd time with a brand new car in 4 months. Car is unsafe. They are not helpful. Had me come hour out when the recall parts weren’t even in! This car is a lemon. Bought a luxury ca More

by Weblar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bethanie Barbeiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Barnett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

It's disappointing to know you have experienced multiple issues with a new vehicle in such a short period of time. Our intention is to provide accurate and timely information and it appears we let you down. We apologize for the inconvenience this caused and hope you will allow us the opportunity to show you a better experience in the future. Sincerely, Neil Ferreira - General Manager - nferreira@herbchambers.com

March 08, 2024

Very professional and took care of all my needs. Checked on other issues that needs to be taken care of. More

by babsadigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron, Cory Blue
Mar 11, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi Bab Sadigh! We're glad to know that you had a professional and thorough experience with us at Herb Chambers Alfa Romeo of Warwick. We always aim to go above and beyond for our customers! Thank you for your business!

March 01, 2024

Clean and freindly dealership wait time at a minimum large variety of vehicles and the wash car after service More

by Pdilernia61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aryana Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi P Dilernia! We're happy to know that you had a positive experience at Herb Chambers Alfa Romeo of Warwick! We always aim for efficient service and a wide variety. Thanks for the feedback!

February 29, 2024

I can’t believe I paid for luxury services and it’s not worth it. The dealership place feels old and not updated. it’s not comparable to any other standard dealerships. Even a Toyota dealership would have More

by mikihe18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aron
Mar 11, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

I'm sorry to read about your experience with us. We strive for top-notch customer service and it seems we fell short during your visit. Your feedback is important, as it helps us in our continued development of our guest service experience and to consider facility improvements. I'd like the opportunity to discuss this with you if you're willing - please reach out at a time that suits you best. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com

February 06, 2024

Prompt service excellent job, would highly recommend to anyone. Was done the next day with no issues. More

by mrm143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maz Abdel Hafiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know you had a prompt and excellent service experience at Herb Chambers Alfa Romeo of Warwick! Your recommendation means a lot. Thanks for the review, we'll be here if you need anything in the future!

February 04, 2024

Aron is a wonderful addition to the service department. He was friendly, kind, courteous and knowledgeable. He made my service appointment smooth and painless. Unlike previous experiences, deal with Cory More

by Afern1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron M
Feb 05, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know that Aron made your service appointment smooth and painless at Herb Chambers Alfa Romeo of Warwick. We look forward to serving you again! Have a great day!

February 02, 2024

I arrived early and staff was kind enough to let me in (I was a "waiter"). They kept me informed throughout the process and spent the time to review other maintenance items they found. Very pleased with th More

by dougf14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron M.
Feb 02, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're glad to know that our service team at Herb Chambers Alfa Romeo of Warwick was able to accommodate you and keep you informed throughout your visit. We look forward to serving you again! Safe travels!

January 26, 2024

I had a great experience at the dealership. Picked up the car and it was as clean as when I purchased it. More

by patnais21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

Hi! We're glad to know that you had a great experience at Herb Chambers Alfa Romeo of Warwick and that your car was in top shape! Thanks for sharing this positive feedback.

January 11, 2024

Pat my service tech was great. Took care of my car like it was his own More

by bonkngcle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Napolitano
Jan 12, 2024 -

Herb Chambers Cadillac of Warwick, Herb Chambers Alfa Romeo of Warwick and Herb Chambers Maserati of Warwick responded

We're thrilled to hear that Pat provided excellent service and cared for your car as if it were his own at Herb Chambers Alfa Romeo of Warwick!

1
...