Herb Chambers Chrysler Jeep Dodge

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
I have bought many cars from Herb Chambers in Milbury. I have dealt with Joe Provost on numerous occasions and have always had great experiences there. My vehicles are serviced at Herb Chambers as well. The service department is prompt and courteous. If I need a ride to a destination while my vehicle is in service they gladly oblige. AThey always deliver my car back to me in a clean state. I highly recommend Herb Chambers of Milbury to the public.

Stephen Foisy

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
I always take my car into this store for all my car services: oil changes, tire rotation, adjustments, and cleaning. My car always comes out excellent and the service is great. The general manager Jeff always makes sure I'm taken care of. I will continue to bring my car there.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
I was recently in the market for a preowned vehice. I founf the perfect truck on herbchambers.com so i placed an internet inquiry and withing 20 minutes I recieved an email and phone call from Jennifer who i set an appoitmnent with to see the truck. Once I arrived Jennifer set me up with John a sales person who showed me the truck, had me drive the truck and I did some paperwork with. Once we got back Joe came over went over all the numbers and made me one great deal so I took it. While sitting with the finance director Bob, John and Joe had the truck cleaned and gased and had my plates switched over, I got done in finance and my new truck was ready to go, by far the easiest most enjoyable expirience I've ever had buying an automobile. If your looking for a new or used vehicle you owe it to yourself to check them out thanks guys.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
I live just down the street from Herb Chambers Chrysler of Millbury. The first time I went there to service my car, it was purely out of convenience. (My previous mechanic went out of business). That first visit was great! Sam, at the counter, explained the service they were going to perform on my car clearly and patiently and helped me understand what needed to be done and why. He was courteous, friendly, and very helpful. Being a sceptic, I thought for sure that my second visit would not be nearly as pleasant, and they were simply "pampering" the new customer to ensure a return visit. Well, it worked! And it's worked every time since! Each time I visit the service department in Millbury, Sam has been there, and been just as helpful and patient as the first day we met. I would recommend this service department to anyone, without a doubt!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
I decided to trade in my clunker and to my amazement, I actually got a great deal without a whole lot of effort. I went back to the same dealership where I purchased my 1999 Jeep (which I loved) because I've had great service from them all along. When I let them know I would be interested in trading in my Jeep under the CFC program, they were really great. I was skeptical of the program at first but I ended up saving a total of almost $8,000 when all was said and done. The sales person (Alison) was really nice and straightforward. The manager (Jeff?) threw in a free oil change. I didn't feel the typical dealer "pressure" tactics...we just came to a price and added up the incentives and I drove off in my gorgeous new Jeep. I loved it!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
Wow, who said customer service is dead? I called about a Jeep Patriot and the cash for clunkers program. The woman who answered for vehicle information was extremely pleasant and knowledgable. She answered all my questions, directed me to websites that helped me understand the program and even set up an appointment for their dealership to help me know for sure my car qualified. When I arrived, I was greeted immediately and even though I could see how incredibly busy they were, everyone had smiles and were pleasant and patient. My Salesperson, Jim Morin, took a lot of time to explain the program to me, very patiently and helped me look at all my options for my trade. All I can say is I have never had a better experience at a car dealer!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Herb Chambers Chrysler Jeep Dodge:
Called to make a service appointment for a recall on my wife's Grand Caravan, having to do with an air-bag issue. Specified that I would like to wait since {according to the bulletin}, is only one hour, and the advisor accomodated my needs. That appointment was March 3, 2008 at 4pm. I called to confirm that everything was on schedule, and if I show up at 4pm, my van would be started right away. After a brief on hold session, the advisor asked if I could drop the van off at 3pm instead of 4. I can't since I'm working. When asked if I would like to re-schedule, I told him I would have to get back to him since I live 3/4 hour away, and this apppointment was crucial, due to personal scheduling issues. I own an '05 Jeep Rubicon, and this van is an '05 EXT version. Appointment delays have occurred like this two other times. I will more than likely look elsewhere for sales and service in the future. Every time I go into the Service Dept, there are "new" people....you can't develop a relationship with them at all. Not good.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
What an easy way to buy a car. The price of the used liberty was on the window and surprise...it matched the internet price we saw online.
This price was below Kelly and other prices we saw doing our research. They also gave me a money back guarantee and a 5.5% rate on my loan.
The easiest purchase I have ever made

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
I want to first say that I HATE CAR SHOPPING! I always fear going into a dealership and dealing with the high pressure of some salesman who practically wants to open my door as i pull into the lot. At Herb Chambers in Millbury, this was not the case. I met Jim who gave me all the information that i asked and took me for a ride in several different models. i told him i needed to go home and discuss options with my husband. i then was introduced to Joe who was a great help as well. these guys were great and i love my new car and have told everyone how great the experience was.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Herb Chambers Chrysler Jeep Dodge:
My car experience was great at this dealership. They have a HUGE selection of cars and I love my new chrysler

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