Read Reviews Herb Chambers Porsche of Boston

Herb Chambers Porsche of Boston

Herb Chambers Porsche of Boston

1172 Commonwealth Avenue
Boston, Massachusetts 02134


(617) 278-9300

Herb Chambers Porsche of Boston
Manufacturer: Porsche

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    5.0

24-Month Rating

based on 9 reviews

5.0

5.0 out of 5

47 lifetime reviews

Herb Chambers Porsche of Boston

Most Reviewed Employees

  • Rick  ScourtasRick Scourtas
    General Manager
    3 reviews
  • Tim O'HaraTim O'Hara
    Certified Sales Professional
    2 reviews
  • Davit PetrosyanDavit Petrosyan
    Assistant Service Manager
    1 review
  • Christopher BrustasChristopher Brustas
    Certified Sales Professional
    1 review
  • Shauni TurnerShauni Turner
    Client Care Specialist
    0 review
  • Richard HarleyRichard Harley
    Parts Manager
    0 review
  • Larry BakkeLarry Bakke
    Sales & Leasing Consultant
    0 review
  • Joseph RondinelliJoseph Rondinelli
    Service Manager
    0 review
  • Casey BreenCasey Breen
    Service Advisor
    0 review
  • Brian PowersBrian Powers
    Assistant Parts Manager
    0 review
View All Employees

Cars For Sale by this Dealer

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Certified: Herb Chambers Porsche of Boston

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Herb Chambers Porsche of Boston has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Herb Chambers Porsche of Boston

THE HERB CHAMBERS ADVANTAGE

http://herbchambers.com/advantage

Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money

Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England

Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option

Quality
-Family owned and operated
-Serving New England for over 25 years

Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!

Experience
-Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Our Amenities

Mjl541
5/3/2013 6:10:29 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Raymond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

My battery died on my Porsche over the winter after charging it in the spring , I took it out for the first ride and the radio did not work all it said was CODE. I called herbchambers Porsche and talked to Raymond or Ramon in service. He walked me through the process of retrieving my radio serial number. 5 minutes later he had a code number for me and my radio was back in action. Couldn't b happier thanks for all the help! This was all done over the phone by the way.

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Response From: Herb Chambers Porsche of Boston
Added: 5/6/2013 4:33:06 PM

Thank you for taking the time to recognize Raymond! I’m thrilled to hear that he was able to assist you with your radio and it was a quick fix. I’ll be certain to share your encouraging words with him as I know he’ll appreciate the time you took to share your experience. Thank you again and we look forward to serving your automotive needs for many more years to come!

Sincerely,

“Racetrack Rick” Scourtas
General Manager
Herb Chambers Porsche of Boston

Twitter
pgross2
3/30/2013 6:14:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Christopher BrustasChristopher Brustas
Rick  ScourtasRick Scourtas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

The reasons why I had such a fovarable experience at Herb Chambers Porsche is because of the very knowledgeable salesman and very capable GM. The experience was first rate. Although I went in looking for a specific exterior and interior color for a new 911, I drove away with totally different colors thanks to the GM describing how he ordered that specific combination. Support staff and Service Manager gave great advice while I was waiting for delivery. And, the new coffee machine near the waiting lounge makes a variety of delicious coffees.

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haltovin
2/10/2013 6:03:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick  ScourtasRick Scourtas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

Rick Scourtas is an excellent GM at this dealership. He understands what the customer needs and there is no "car salesman" bad experience. He gives the best he can and then makes it clear that is it. He cares about the experience and is very straightforward. He also understands the cars and makes buying a Porsche an exciting experience. I have recommended this dealership to others because of Rick.

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Response From: Herb Chambers Porsche of Boston
Added: 2/11/2013 10:26:51 AM

Hal, Congratulations on your new Porsche! I can’t think of a better way to start the new year. I sincerely appreciate you taking the time to share your experience at Herb Chambers Porsche of Boston. It was a pleasure having the opportunity to work with you and provide you with a vehicle that meets all of your needs. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come.

Sincerely,

“Racetrack Rick” Scourtas
General Manager
Herb Chambers Porsche of Boston

Twitter
lkortenhaus
9/2/2012 7:22:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Bugbee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

I have been leasing vehicles from Herb Chamber Boston for over a decade and have had one point person- Kevin Bugbee. Although he is a BMW sales manager, he has helped me with any vehicle I wish to lease. Kevin epitomizes the true luxury customer experience- no detail is too small or too large for Kevin to solve for you. Whether I lease a BMW, Porsche or Honda, he has shepherded me throughpout. He is invaluable and it is because of him that I keep coming back to Herb Chambers.

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johnrobinsonporsche
8/8/2012 4:40:35 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Davit PetrosyanDavit Petrosyan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

Perfect experience! David is the greatest guy. Made my experience pleasurable, very prompt shuttle service after I dropped my car off and after it was ready. Really looks out for their customers. Work is perfect.

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csgervais
5/13/2012 9:14:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan Goldman
Marissa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

Alan takes the very best care of you in every way possible! He's like having your own personal Porsche concierge. From sales to service, he's the consummate professional. And Marissa made the delivery paperwork process completely painless and actually enjoyable! These two make the Porsche ownership experience as rewarding as the driving experience.

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tsourk
1/10/2012 9:36:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim O'HaraTim O'Hara
Rick  ScourtasRick Scourtas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

This is a high-end Porsche dealer. Worthy to carry the name of the brand, from the moment you step in till you walk out with the car key, they make sure they treat you as a member of the Porsche family. Few words can describe them: honesty, cozy people, professional, and hard working to get you the best deal.

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last5234
1/3/2012 4:43:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim O'HaraTim O'Hara
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

A very good experience.
Sales rep met me during numerous visits.
Dealer beat discounted price I had gotten from another dealer.

Car was delivered on time, in excellent, perfect condition.

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fesorrenti
6/6/2011 11:20:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Fernandes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

Michael Fernandes at Porsche of Boston deserves to be included in Wikipedia under "Customer Service". His attention to detail, product knowledge, and overall honesty are beyond reproach.

Everything is about making the customer happy with their purchase. My car had a minor problem with a clear mask and Michael made sure that it was taken care of to my satisfaction-no questions asked.

It is very apparent that his attention to customer satisfaction is cast over the entire dealership in Boston, as not only all his salesmen, but the parts and service departments are very receptive and accommodating.

If you are considering any flavor of Porsche, there is no need to go anywhere else other that Porsche of Boston. Ask for Michael and sit back and enjoy the process!!.

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Jessica-Stevens
5/10/2011 9:15:52 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Fernandes
Mark Webber
Nima
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Herb Chambers Porsche of Boston:

I am so happy you guys are in your new location! I love the extra room and car port, much better than cramming in with BMW.... :)

Thanks to all the guys for taking such good care of my Cayenne! I appreciate the hard work that all the service providers put in to maintaining my car. Thanks to Nima for overseeing a great crew!!

Also, thanks to all the sales team, you guys are always so friendly, I look forward to stopping by!

Keep it up Porsche!!! :)

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