Read Reviews Herb Chambers Saab of Boston

Herb Chambers Saab of Boston

Herb Chambers Saab of Boston

1172 Commonwealth Avenue
Boston, Massachusetts 02134


Sales: (617) 975-3900
Service: (617) 975-3900
Parts: (617) 975-3900

Herb Chambers Saab of Boston
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.7

24-Month Rating

based on 11 reviews

4.9

4.9 out of 5

139 lifetime reviews

Herb Chambers Saab of Boston

Most Reviewed Employees

  • Jonathan YeshulasJonathan Yeshulas
    Sales and Leasing Consultant
    0 review
  • Joe RondinelliJoe Rondinelli
    Service Manager
    0 review
  • Jason O'BrienJason O'Brien
    General Sales Manager
    0 review
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Certified: Herb Chambers Saab of Boston

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Herb Chambers Saab of Boston has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Herb Chambers Saab of Boston

Welcome to Herb Chambers Saab. We are pleased to be among the Elite group of dealers selected to continue the fine tradition of the Saab brand. The Spyker acquisition of the General Motors division of Saab has raised many questions as we move in a new direction. The newly formed company makes a return to original heritage of Saab by relocating the brand's critical operations to Sweden.
Our present product line includes the tried and true 9-3 in three body styles, two engines and an available, class leading all-wheel drive system known as XWD (cross wheel drive). The 9-5 is all new for the 2010 model year and has already won admirers in it's native Europe for its superb blend of quality, design, technology and all the other core Saab values expressed for the new age. A new 9-4x is on the way to satisfy those looking for Scandinavian ingenuity in a slightly larger footprint.
Along with the new cars we have in inventory we also continue to have the best Certified Pre-Owned Saabs in New England as well as a selection of at least 1500 Herb Chambers Certified Pre-Owned vehicles. Quite simply nobody offers you more selection and value. Low mileage vehicles in exceptional condition are what await you at Herb Chambers. Save thousands of dollars by buying or leasing a pre-owned Saab through Herb Chambers. Our 3 day money back guarantee and 30 day return policy makes buying a pre-owned vehicle from us a very consumer friendly experience.
We are also very proud of our Award winning Service and Parts Department. We have 5 technicians with over 100 years experience with Saab. We offer loaner cars by appointment, or our shuttle service can drive you to work after you leave your car with us. We will hand wash and vacuum your car whenever you have it in for a service appointment and don't forget to grab an apple on your way out the door.
We are conveniently located approximately 1/2 mile from the west campus at Boston University and easily accessible via public transportation at

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Television
Free Coffee Valet Parking
Free Loaner Cars Vending Machines
Free WiFi

ljmorris
6/23/2011 12:24:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan Yeshulas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

Jonathan was very helpful and knowledgeable. The dealership was easy to deal with and gave us a fair price for our trade and an excellant price to the new car which was a 2010 saab 9.3 AWD.

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jtsoderman
6/7/2011 2:22:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan Yeshulas
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Herb Chambers Saab of Boston:

I had an excellent experience leasing my new Saab. The price was fair, and the service people were knowledgable. My transaction was completed quickly and hassle-free.

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erpenta
6/4/2011 8:21:43 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Brustas
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Herb Chambers Saab of Boston:

Herb Chambers Saab in Boston was the third dealership we went to to find our car. The first two experiences were horrific, but at Herb Chambers, Sales and Leasing Consultant, Chris Brustas was wonderful to work with! Knowledgeable, professional and overall great to worth with. We were so relieved about their pricing system and advice. I highly recommend Chris and the dealership in general. Thanks!

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mconley15
5/26/2011 1:25:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Brustas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

I am just out of college and have my first real job in the real world. I was looking for a new car for some time but could not find one.
After calling a few dealerships to tell them what I wanted, I was very disappointed in their lack of customer service. I was specific on what I wanted: Volvo, Low Mileage, 2007 or newer. I had dealers putting words in my mouth saying things like, 'i know you mentioned you liked Lexus.' It was very upsetting.
I found this 2008 Volvo on AutoTrader being sold by Herb Chambers. My family has purchased many cars through them before so I felt I would give them a try.
They set up a late test drive on a Thursday night. Stuck with me through my seemingly never ending decision of whether to buy my first car or not that night.
Chris was nice, patient and very helpful. Best part, no BS. He also took time out of his morning to drop the car off for me in Concord, NH which is quite a drive from Boston, free of charge.
My family and I are tremendously thankful to Chris and the Herb Chambers Saab staff for everything they did. Their customer service far exceeds any business that I have ever interacted with. This was the best first car purchasing experience I could have asked for.
If I am in the market for another car someday, I will definitely seek out Chris to help me out.
I highly recommend this awesome group of people.

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Danny83
5/18/2011 6:47:14 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Entire Service Department
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

I am very impressed with this dealership and it personnel. I have been going to have my Saab service there for quite sometime and have been extremely pleased. The service department will always have a loaner vehicle. Their prices for service of the saabs is extremely reasonable and highly recommend this dealership to everyone.

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lcerato
4/28/2011 1:47:50 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Davit Petrosyan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

I purchased by used SAAB from this dealer and I take it back there every time I need service. All of the service team is great, but I have to say that Davit Petrosyan is one of the best service consultants I have ever dealt with. He is always friendly, helpful and treats you like you are his best and only customer. I recently had major service done and the following week, I thought I heard a noise/vibration in the front end. I took it back to the dealer and Davit had the car completely checked, and although they couldn't find a problem, they had the tires re-balanced just to be sure. No charge, no questions asked. It is a pleasure to visit this dealer and I can assure you that I will go to this dealer first when it comes time for my next car.

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lancemcneil18
4/15/2011 7:11:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan Yeshulas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

My wife and I were in the market for a used Saab and went to Herb Chambers in Boston because of the large selection we saw on the internet.

Jonathan helped us around the lot and we took several cars for a test ride. He was professional and easy to work with. I had a lot of questions and he was very patient. We also liked the no haggle policy that Herb Chambers uses for there used cars. We bought a 2010 loaner with very low mileage and couldn't be happier.

Our impression of this dealership is that they are trying hard to make buying a car as painless as possible, and we wouldn't hesitate to go back.

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blanchcar
4/8/2011 8:55:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan Yeshulas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

i came to SAAB looking at a used Volvo. I wasnt impressed w the volvo and actually was dissapointed. The salesperson, Jonathan enthusiastically
introduced me to SAABs which i would have never considered on my search for a new car. After learning about them and their high quality, I slowly became open to considering taking one for a test drive. I did not purchase my vehicle at herb Chambers for the sole reason I just didnt like the color of the used 9 3 they had avail. but i did purchase a SAAB at the Acton dealership. I would never have bought a SAAB if it werent for Jonathan being so excited about SAABs and encouraging me to give them a chance , for which i am so grateful.
I didnt particularly love my exp. at Acton, but i love my car and will for sure go to herb Chambers for my next SAAB. I just think they are great!!

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peteda
3/29/2011 1:51:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan Yeshulas
Alex
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Herb Chambers Saab of Boston:

I recently purchased a pre-owned Saab from Herb Chambers. The entire experiance was great. It was also alot quicker than the last few cars I have purchased at other Saab dealerships. Jonathan Yeshulas and Alex were excellent to work with. True professionals. The computer systems they used provided a transparent car history and facilitated quick and easy in-house financing. I was able to get a very competitive interest rate. Joe from the service department took time to speak with me regarding the car I was purchasing. He is very knowledgeable and passionate about Saabs.
I also brought in my other Saab for service and every thing went very well.
The Staff at Herb Chambers Saab really make the dealership!

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mfh46
3/27/2011 6:19:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan Yeshulas
Alex Gathi
John Rogers
Sylvester
Curt
Justin
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Herb Chambers Saab of Boston:

We had an 11 y.o. Saab 9-5 SE and Herb Chambers had a great sale on new 2010 9-3s, probably because the 2011s are in. Every single person we dealt w/at Herb Chambers Saab was patient, thorough, and professional. We visited and drove different autos 3 times before buying our new car--and at every step the staff made things work--from John Rogers' initial internet responses and appointment set-ups, Curt's first meeting, Sylvester's test drive, Jonathan's dedicated follow-through and skills as our final salesperson, Alex's warmth even as we negotiated options/figures and our trade-in, Justin's clear financial explanations. At the end of the buying process, we felt good about the results. We'd like to see some women on the staff beyond the traditional receptionist positions; at the same time, we appreciated the racial and cultural diversity. By the way, since driving home our new car, we've returned to the dealership with questions--and Alex and Jonathan were happy to help us. One last note: it's impressive that over these past weeks each individual at this dealership has remembered our names, situation, and conversations without hesitation and without prompts. That attention to detail seems to carry through in each area. Thanks!

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