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Heritage Ford

South Burlington, VT

4.9
1,999 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,999 reviews

November 17, 2025

Sales and service department are excellent. They’re very knowledgeable about the sales & the services More

by Melissa.LaFrance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Germain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Ford responded

Melissa, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 15, 2025

We had a terrific experience. All staff were helpful and there was no pressure from anyone to make a purchase. Nathan was knowledgeable and helpful. He also made me feel at ease More

by sarabreckenridge8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Ford responded

Sara, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nathan and our team to shop for your new Explorer, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 10, 2025

Great experience with Bill (sales) and Theresa (finance). Both gave the impression of actually wanting my family to have an appropriate vehicle at as competitive price as they could muster. Bill worked hard More

by Adam DeFayette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Heritage Ford responded

Adam, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to help find the perfect van to fit your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2025

Awesome team at Heritage to work with. They make the impossible happen. I am so happy with them and my new car. I will always visit them first when looking for a new car. More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 05, 2025

I had another dealership approach me about trading vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work wi More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

November 02, 2025

The people I worked with were fantastic I couldn’t have asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know More

by lindamontgomery150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Heritage Ford responded

Linda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 01, 2025

Everyone was friendly and very helpful. I look forward to coming back for services and future purchases. More

by zhoffa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Heritage Ford responded

Zach, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 01, 2025

Very professional and welcoming. I had a very positive experience, every employee was super helpful very considerate. More

by Logan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Heritage Ford responded

Logan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 31, 2025

Charlie, Marc and Theresa made our truck purchase a very positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish More

by Vernice Buck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Heritage Ford responded

Vern, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for and bring home your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

October 28, 2025

Very happy camper after driving away with my certified pre-owned Ford! Bill was incredibly knowledgeable of the Maverick I came to look at, giving me the confidence to pull the trigger on my dream truck! More

by Carley H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conor Donahue
Oct 29, 2025 -

Heritage Ford responded

Carley, Thank you for taking the time to share your feedback, and congratulations on taking home your dream truck! We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Maverick, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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