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Heritage Mazda Towson - Service Center
Lutherville, MD
209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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209 Reviews of Heritage Mazda Towson - Service Center
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March 20, 2024
He is a liar and a cheat. He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do business there More
by Pissed off
Employees Worked With
Helpful March 01, 2024
They have the best customer service reps and I would recommend anyone there for service. recommend anyone there for service. More
by keysha_patterson
Employees Worked With
Other Employees :
Dean Marino, Asha Queen
January 29, 2024
Barry and the team of Service Advisors are always professional, courteous, and helpful. He is extremely responsive and goes out of his way to provide excellent customer service, ensuring satisfaction professional, courteous, and helpful. He is extremely responsive and goes out of his way to provide excellent customer service, ensuring satisfaction. Highly recommended! More
by kjohlitz
Employees Worked With
November 27, 2023
Stef was very interested in my Mazda journey. Not only was he a great spirit, but also a handsome looking gentleman! I was very impressed with his work even with only 2.5 years of experience! He Not only was he a great spirit, but also a handsome looking gentleman! I was very impressed with his work even with only 2.5 years of experience! He also informed me about the different car types and their benefits. I am very impressed!!!! More
by Juliet
Employees Worked With
Stef P
August 05, 2023
They always dealt with any problem I had in a timely manner. I appreciated their quick response time too. manner. I appreciated their quick response time too. More
by pyeager1012
Employees Worked With
August 02, 2023
Service advisor Megan always makes customer happy & smile. She provide very detailed advice what do and smooth scheduling. Our family very pleased Mazda Towson because her. After-service is very import smile. She provide very detailed advice what do and smooth scheduling. Our family very pleased Mazda Towson because her. After-service is very important. More
by 2500 turbo
Employees Worked With
Megan Moxley
March 11, 2023
As always, I am very satisfied with Mazda Service Center. Tom Aberle, my service adviser, was very courteous and professional. He sent me a video of my vehicle's inspection and I am very pleased with the rec Tom Aberle, my service adviser, was very courteous and professional. He sent me a video of my vehicle's inspection and I am very pleased with the recommendations of the service/repair that needed to be done on the car. More
by johmartz
Employees Worked With
Tom Aberle
March 09, 2023
Staff was very friendly. My vehicle was serviced and back to me in good time. My vehicle was serviced and back to me in good time. More
by russjohns2004
Employees Worked With
January 31, 2023
A+ service. Quick and accurate diagnosis of the issue and repair was performed in a timely manner under warranty. Very pleased with this service. Service advi Quick and accurate diagnosis of the issue and repair was performed in a timely manner under warranty. Very pleased with this service. Service advisor (Carl) very pleasant to deal with. More
by Ellena320
Employees Worked With
Carl
