All of the sales people at this location really know their stuff. I was more than satisfied with my experience and would highly recommend anyone looking to buy a new car go to them. You owe it to yourself to look at a Mazda and talk to this staff.

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In my earlier review I complained that Herzog-Meier Mazda did not honor a written quote Jess Tichenor (one of their internet specialists) provided over email. As my earlier review noted, part of the reason my wife and I found this so distressing is that we drove four hours to the dealership because the deal was so good. After writing to the managers listed on the dealer website, I was contacted by Yeon Kim, one of their managers, who honored close enough to the original deal to satisfy my wife and myself. Furthermore, he had the car delivered to me in Washington. Though the problem could have been avoided had the salesman and floor manager honored the written quote when we arrived, we are VERY SATISFIED with how the dealership stepped up and did the right thing in the end.

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I came into dealership just to check a car (not going to buy) but ended up updating entire car's park of my family. I was looking to replace my Toyota Sienna and decided to check out Mazda5. While it did not fit me (I am 6'6'), I was gently offered to check CX9 which would have been my second choice, but much more expensive. I loved CX9 from the first look, test-drived, and after some negotiations was offered a deal I could not resist. I would like thank Peter and Mike for fast and pleasant process. The story did not end there, a few days later I found out about new Mazda6 offer, stopped by again, brought my wife to test the car, she just said "I want it" and we made another deal. Now my family drives two new Mazda and I stopped being Toyota-guy (we used to have Toyota cars only) and enjoy it. I hope to visit Herzog-Meier in a few years when time comes to update the park again.

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Patrick Covert was wonderful! After dealing with an incredibly nightmare/ hellish experience with Keiffer-Mazda in Eugene, I got in contact with Patrick and he was FAR more helpful than any other car salesman I had dealt with throughout my entire search for the "perfect car." The ultimate irony of the situation is, after being told by Eugene's Keiffer-Mazda "they did not carry the car I wanted," Patrick located 3 of the IDENTICAL versions I had asked for in THEIR lot and ultimately retrieved it from them for me. Overall I am happy with who I bought from and am glad to have done business there. Will definitely be using them for all further vehicle appointments etc. I love my new car! No buyer's remorse here <3

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I am from Spokane, Washington and my husband and I were visiting my girlfriend and her husband in West Linn for a week. We all had been looking at SUV's to decide what we wanted to purchase in 6 - 18 months. I was comparison shopping, which we stated up-front, while I saved my money for a large down payment. The four of us had gone to several dealerships in the Portland area before we landed at Herzog-Meier and had the pleasure of meeting Jeff Eastman. We took a couple test drives, picked up brochures on a couple of units we were interested in, my husband had a question that Jeff didn't know the answer to so they visited the Service Department and quickly got the answer he needed, and we generally picked Jeff's brain about Mazda - a brand we had never considered purchasing before. Because Jeff was so friendly and applied no pressure, we actually did return 2 days later and purchased a CX-5 SUV. We asked for Costco pricing (cuts to the chase price-wise) and the Sales Manager, Mike Jeffers, worked with us so we could get a fair price for our trade-in. We happily drove home in our new vehicle. We had a fun vehicle-buying experience.

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This is definitely one of the best dealerships I've ever purchased from. My sales rep (Mychal Amell) is highly professional and not pushy at all. Sales Manager(Mike Jeffries) works with you collaboratively to come to an agreement....again, no pressure just helping. And the finance manager (David Mendenhall) doesn't try to sell you a load of c--p that you don't need. I've also had some experience with the service department which is as good as any I've seen and certainly a lot friendlier. And look, I've been buying cars for 55 years...so I know something about the process.

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I am in the military and have given my mother power of attorney. I was told that they will not work with my mother and or a power of attorney. I was told that I would have to come in to purchase a vehicle. I am stationed out of country and this is impossible. I have been in the military for over 4 years and this is the first bad experience I have had. I will not be buying from this company in the future. Sad really I heard really good things about them but not military friendly.

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Second car I've purchased from Herzog Meier and the experience was just as good as the last time I was in. Jeff answered all our questions and was a pleasure to deal with. No pressure from any member of the Herzog Meier team and even a trade was handled far better than anyone I've ever dealt with. Great experience and I've sent two other people to Herzog Meier who had fun purchasing a car, something I thought I'd never say. Highly recommended and we love our new CX-5.

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My Girlfriend and I Went To Herzog Meier to do some research on Newer Mazdas. We were not in the market to buy, just looking to get some information and some hands-on experience, rather than All the information provided on the internet (some times dimensions don't give you a good sense of Room). The Salesman who started to talk to us did not seem to understand, although I repeated it more than once, that we were not in the market to buy today. After a Test Drive filled with ridiculous sales-pitches and pathetic attempts to tell us how "Cool" we were and how the sales-mman just wants to drive these cars all day, we were able to drive the mazda3, The car was a lot of fun to drive, however the salesman we dealt with ruined our ideas about the entire Herzog Meier Brand. Worst Dealer Experience I have ever Had, if I were to purchase a Mazda, I would drive Further out of town to get a different Dealer.

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We bought a 2012 Mazda CX-9 at Herzog-Meier Mazda in December 2012.
The sales associates we worked with were friendly, efficient, & low-pressure.
Based on our experience, we'd buy another car there.

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