My name is Jeff Ehleringer and I recently purchased a brand new 2013 XC 90. The car has been to the service shop more often than one would hope with a brand new vehicle. Each time being serviced for a vehicle "outside of the norm" defect. The service the team (sales/service) has provided has been consistently top notch. Every visit they have provided superior attention to detail, genuine concern, and an overall great experience. Outside of vehicle reliability we've been very happy with Herzog-Meier. Since buying the car we've been back to Herzog-Meyer roughly 20 times, not ideal given they've all been related to vehicle reliability, but given the number of visits we know first hand that the service Herzog-Meier provides is best in class.
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Doug Galloway, Doug Smith, Allan Crandall