Hoehn

Reason for Visit: Sales

I recommend this dealer: No

My Review of Hoehn:
He is a malcontent

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Reason for Visit: Service

I recommend this dealer: No

My Review of Hoehn:
At the beginning I thought it was just plain incomptetence when the mechanics began to change out modules / equipment in an attempt to repair the many and varied problems I've had with my ML. However after a while I began to suspect they were changing out modules to boost warranty work and at the same time causing me to be inconvenienced. So on one of the much too frequent service visits I set a simple fool proof trap. Previously the front passenger power seat connector had become un-plugged causing all manner of warning lights to come. I discovered by plugging it back in all was made well again. So on a particular visit I un-plugged said connector and had the mechanics look it. They fixed the problem, but the service report claimed it took all sorts of new stuff to be fitted. What's more they didn't actually do anything more than plug the connectpr back in - just as I had done. I know this for sure also as I took the precaution of sealing certain items which would have to have been removed - the seals were not broken.<br>For obvious reasons I no longer use this dealer and after experiencing a litany of problems with this 'quality' SUV - I will not be buying another MB product period from this dealer or any other for that matter.

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