My Review Of Hollywood Motor Company:
Long story short: Check the vehicle you are interested in VERY thoroughly before making any deals, and make sure you get your drivers' license before they send you on a test drive, or else they will hold it hostage.
I was interested in a Toyota on the lot that looked okay--decent shape, though it hadn't been detailed after sitting on their lot for 4 weeks. That should have been the first tipoff that things weren't quite right. It was listed at an ideal KBB price, but had several minor cosmetic issues and one real issue: the front frame had been dented inwards in a V (obviously from a minor collision with a pole). Even the foam inside of the metal frame was cracked, so this had been considerable, and not repaired. This wasn't noticeable from the outside of the car, but once we popped the hood, it was incredibly easy to see.
When we told him about this issue, Rob just repeated "The CARFAX says there have been no accidents, so it hasn't been in an accident!" Again, this dealership expects women to be uninformed about cars and willing to take whatever they are given. He would not come out to look at the car and stated "It is illegal for me to sell a car with frame damage." Probably that's why he would not come out to look at the car--plausible deniability.
If you decide to buy from this dealership, I would recommend:
1. A full inspection by your mechanic and a body shop to make sure you are not getting a clean CARFAX for a rotten car;
2. A new CARFAX run in front of you, not in the back room;
3. Keeping your license on you at all times;
4. Walking out if you are kept waiting more than 5 minutes, as we were four or more times (every time we asked a question). This is designed to stall you and punish you for being a smart buyer, so you get impatient to sign, as another review has stated;
5. Do all your research, print it out, and don't budge;
6. Don't buy on your first visit. I found a mint condition 2012 comparable model car less than a week later, and it is sitting in my driveway now.
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