Holman Honda

Reason for Visit: Service

I recommend this dealer: No

My Review of Holman Honda:
After spending $700. for service repairs, I still have the same problems with my vehicle; oil leaks and temperature gauge rising. No one checked their work nor called to inform me that they saw additional problems with my vehicle. Just came in after being told all repairs were made, paid $700.00 and went home. All 3 above employees told me my vehicle was old, had a lot of miles on it and "it's like opening up a can of worms." I bargained for a price of $700. to get my vehicle fixed. I never even received a courtesy call advising that I still had leaks and heat temperature problems. A new fan motor, 0 ring and another seal was replaced. $700.00 later and the day after supposed service repairs and my car leaks oil worst than before. It doesn't take a rocket scientist to put a piece of card board down and see that a vehicle still leaks oil. I'm a 60 year old woman with common sense. Something Holman Honda doesn't have nor care to have. Each rep. of Holman Honda told me as much as "TOUGH LUCK LADY".

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Holman Honda:
I bought a used 2004 Civic with only 30K miles from Junior Bergel at Holman Honda . He was a great salesman and the deal went very smoothly, no pressure to buy. Of course we went back and forth on the price, but 2 hours later, I got the car at the price I wanted to pay.

Of course the lady at Finance Dept tried to talk me into buying the 'extended warranty' for like an extra $800. I laughed in her face. I told her my last Civic (1998 with 180K miles) was like a TIMEX watch with just basic maintenance (oil changes, filters, spark plugs,....etc).

If you are looking to buy a used car.....then you need to talk to:

Junior Bergel in used cars

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Holman Honda:
I walk in this dealer yesterday trying to deal a 2003 Mazda 6S for my brother-in-law, the sales guy was nice and the manager from used cars sales was also really nice so we left a deposit check to hold on to the car until today so we can inspect it better during the day. I went back today at 5 PM to inspect the car and we took it to a lift and everything, there was a flaw with some clips and some minor stuff but anyway they promised in writing that they will fix it so we closed the deal at a reasonable price.

The bitter part of the history is that i only spent 2 minutes at the financial expert guy's office (I didn't get a name but is probably that Mark guy that others are referring to) because as soon as we walked in (Me, my brother-in-law, my mother-in-law, my wife and my 2 months baby) he started handing out paper to my non-english speaker mother-in-law and i kind of asked to slow down because we want to check everything up-front before we start signing stuff.He gave me a bad look but anyway kind of listened to me asking for the interest rate that we were going to get (mother-in-law has a 794 credit score!!!!!!) and the guy inmediately responded 8.5%!!!, so i replied saying that the rate was high because i recently financed a car with my luxurious 590 credit score and got 7%, I also offered him to pay with a Capital one pre-approved check which he replied with a quick one basically saying that its not possible. At this point we still have only been in his office for 1 minute after staying at the dealer for four hours, so i asked: -Me: "What financing bank are you using?"
-He: "American Honda Finance"
-Me: "That's no good because the sales manager just explained to me that for an off-brand car they are not tipically good, can you try with another bank?"

HE REPLIED: "GET YOUR OWN MONEY BUDDY"

With his response I started to feel diminished and discriminated (racism? probably....)

At that point I told him that he was not being nice and that we will walk out of there if He don't change his attitude to which he replied "GO if you want".

I followed his advice and walked out and then the sales manager came out (this was at 9:30 PM) trying to easen up the tension but at the end we went home empty handed and with two days worth of my time and the sales people time totally wasted.

Now we are back to square one trying to find another car.

I will send a electronic communication to American Honda Finance and American Honda Motors to let them know the kind of representation the have around here.

I join my voice to those that say "Go somewhere else if you want to be treated nicely"

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Holman Honda:
My prior experience didn't turn out well. But I decided to give them another chance. The sales people were polite and friendly though. They were able to beat the quote I got from another dealership. The finance department was a bit rushing, without giving much the time to go through the details. Overall, I'll rate the experience a B.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Holman Honda:
The Internet Sales manager is an idiot! I sent an email request for a pre-owned S2000 and he quoted me $31K (the cost of a new one)! This same car listed for $24K on the Honda website and $21K on the Holman website!!
When I told him he was out of his mind, he emailed me and said that I was out of my mind for thinking I could buy a new S2000 for $24K!
I was so incredulous that I was going to go down to the dealership and show the General Mgr the printouts of this exchange, but won't bother.
I may drop them in the mail to Honda.
I had S2000 fever in a big way, but changed my mind as a result of this, so I guess he did me a favor. There is nothing wrong with the car I have, I just wanted an S2000.
This guy must be blackmailing the dealership in order to keep his job.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Holman Honda:
after test driving an s2000, i used the internet to contact several honda dealers within the area. all of the responded to me very quickly with their "best internet prices". i emailed the best offer to holman honda because they had a color i preferred. they not only promised to match it, but they guaranteed to beat it by $100. i had several email exchanges and finally a verbal confirmation that the deal was done and i immediately left work to make the purchase. when i got their, i was met by ariste and taken into to see the "manager". of course, he had no idea how they could possibly sell me this car at this price. i left without being nasty. i contacted honda of america about this practice and even gave them copies of the emails. when they called holman honda, they were told i had walked out on the deal. of course, they believe holman honda because i didn't stay to get the deal in writing. i am very disappointed in honda but hopefully the fact that they called holman will stop them from dealing without integrity in the future (i'm not holding my breath).

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Holman Honda:
STAY AWAY FROM THIS DEALERSHIP. The salespeople are great and the sales manager and the general manager were great. The finance "manager" is a scumbag. I had my own financing and he still tried to force me to sign a sales contract with a 17.70% interest rate. I refused. I read this happened to another person on this rating site. I just thank god I had my friend with me who alerted me to what he was trying to do to me. This man is wrong and evil and I am calling Honda's corporate office now and the Better Business Bureau and anyone else I can think of calling. It only takes one bad apple to make the whole dealership look bad. Be careful of this man.

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