As soon as we got out of our car, a staff already greeted us. When we walked in the building, Efrain Washington immediately approached us. We came in at 7pm. But we didn't feel like we were being rushed, took time to take us around, very jovial and very polite. Found out later that he is a new employee, but he is a pro! The financial manager was likewise nice, helpful, explained everything to us in a manner which is easy to understand and remember. Everybody just seemed happy to be at work even though it's a saturday and it's already 9pm, including Efrain's manager who approached us at least 3 times and made sure that everything is okay. It will be a sin to not give these guys a great review when theyve shown us what real customer service should be like. Long story short, we brought home a 2017 honda civic hatchback, 2 hours and 30 minutes after we walked in. If Honda cars of Katy could fly people around, they will definitely put United airlines out of business .The business ethics that these people have is worth emulating. You've gained 2 satisfied customers here.