Honda Cars Of Katy

Honda Cars Of Katy
21001 Katy Freeway
Katy, Texas 77450

Sales: (281) 994-0055
Service: (281) 994-0055
Parts: (281) 994-0055

Manufacturer: Honda


Most Reviewed Employees
Tiffany Lively Tiffany Lively
Used Car Director
Ricky Smith Ricky Smith
Used Car Sales Manager
Moussa Sininta Moussa Sininta
New Car Sales Manager
Dwain Davis Dwain Davis
New Car Director
Need a New Car?

Dealership Amenities
Odyssey Cafe Grill
Free Coffee
Free WiFi
Loaner Cars for Longer Service
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Instant Financing
Parts Store
Rental Car Service Onsite
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 8:30 PM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.1/5
138 Reviews
Honda Cars Of Katy

Overall Score: 4 Star Rating4.1



About Honda Cars Of Katy
Certified: Honda Cars Of Katy
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Honda Cars Of Katy has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Honda Cars Of Katy
Looking for your next vehicle without breaking the bank? We carry a full line of cars, trucks, suvs and minivans. Each of the vehicles listed has gone thru an extensive inspection by a board certified technician and complete Car Fax histories are available upon request. Our inventory is displayed with pictures for each vehicle as quickly as possible and we strive to provide as much upfront information as possible so that you can make the best buying decision.

Please review our online resources and contact our professional staff (281-994-0055) to assist you with the most accurate and up to date pricing and inventory information. We will be happy to assist you.


hs00697
5/21/2012 12:33:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darius Erby

My Review of Honda Cars Of Katy:
I purchased a 2012 Honda from Darius Erby on Friday, May 18, 2012. This was the best, most professional experience I have ever had with a dearlership. Darius was very professional and very knowledgeable. The Finance Manager was very easy to work with on the price of the car and the financing was even better. Would highly recommend this dearlership if your in the market for a new Honda.

Sophia Carter

Share on Facebook

Was this review helpful to you? Yes | No
tsneed246
5/12/2012 10:28:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Balderas

My Review of Honda Cars Of Katy:
Javier was awesome, very knowledgeable, and not pushy! He was also very friendly and easy to talk to. I like that when we arrived he sat us down and asked us what we were looking for and wrote it out on paper and then showed us what options might work for us instead of standing in the hot sun in the lot looking at a bunch of different vehicles. We also had our 8 month old with us and he was very accomodating to our needs with him. The dealership had a lot of different places to sit and even a cafe to grab refreshments and food!

Share on Facebook

Was this review helpful to you? Yes | No
Therese K.
5/10/2012 2:37:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dwain Davis, Greg Duvernay

My Review of Honda Cars Of Katy:
Best car buying experience I have ever had...I would highly recommend this dealership. Honestly, I was dreading having to go through the car buying process but Dwain Davis and Greg Duvernay made is easy and actually enjoyable! They were personable and professional and go out of their way to accommodate your needs. I got a terrific price on a great car. This is my fifth Honda and I am never disappointed in their product. Even if you don't live in this area of town, it is well worth the trip to buy from this dealership. Thank you Dwain and Greg!

Share on Facebook

Was this review helpful to you? Yes | No
fernando10
5/1/2012 9:56:51 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Karl Craig

My Review of Honda Cars Of Katy:
Mr. Blaker and Mr. McCabe,

I wanted to take the time to thank your service department for their excellent customer interface and honesty. Before I visited your dealership I had a well-known auto repair shop look at my wife’s vehicle. They advised me that her car had a faulty “throw out bearing” and would cost us over $1000 to fix it. We felt the price was too expensive and sought a second opinion from your staff. The representatives informed us that what we were advised from the other shop was incorrect and only a simple adjustment would remedy the problem. As a result, we had the dealership conduct the brake repairs that we would have otherwise done elsewhere and expect that we will continue to bring our repair business to you. I thank you as a customer and as a soldier for your honesty and professionalism.

Sincerely,

Mr. and Mrs. Gutierrez

Share on Facebook

Was this review helpful to you? Yes | No
cjm524
4/26/2012 11:15:31 PM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: sam lee

My Review of Honda Cars Of Katy:
Only went for service; check engine & 4WD light both on, truck driving poorly. They told me there was water in the gas tank of my Ridgeline & quoted $1200 to repair. Took to my private mechanic who diagnosed a cracked cylinder head or block. THen took to Goodson Honda and it was a cracked cylinder head & was reapired under warranty. They completely misdiagnosed the problem & cost me $400 from my mechanic + $90 for their incorrect assessment all for a problem that was correctly repaired under warranty! Would stay away from service department.

Share on Facebook

Was this review helpful to you? Yes | No
SN
4/1/2012 12:38:31 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service Department

My Review of Honda Cars Of Katy:
I had gone for a regular service check. I was told that my 4 year old Honda SUV needed rear brake job costing $250. There were also other "needed" services that were added.

Now for my older odessey, camry and corolla which lasted me for 10+years, I have never performed any other job other than brake pad resurfacing or changing them after 10+ years.

However, wanting to give Honda Cars of Katy the benefit of doubt, I went to another Honda dealer to have my brakes checked. They said that the brakes, both the rear and front, were in EXCELLENT condition.

If you sit in this dealership, you will see how many services these guys "recommend" to most of their customers. When I went to the other Honda dealership, I could see the difference - there "recommendations" were much fewer.

BEWARE of this dealership!

Share on Facebook

Was this review helpful to you? Yes | No
jg77494
3/10/2012 9:25:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Two

My Review of Honda Cars Of Katy:
Dwain Davis was great to work with . . . I would recommend this dealership. Dealership has a good location and friendly folks working there. I plan on going back.....

Share on Facebook

Was this review helpful to you? Yes | No
candipie
2/12/2012 1:09:02 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Leah

My Review of Honda Cars Of Katy:
When my car was flooded i had it sent to Honda in Katy for service. My service advisor on my case was Leah, she was the most compassionate and kind service advisor I have ever had. She was definitely on my side when i felt like the insurance company was giving me the run around. She worked hard to fight for what i wanted which was new carpet in my car since it sat with water in it for 2 days before the towing company could get it. She kept in touch with me to let me know everything that was going on with my car and fought for me. I will go to Leah for all of my honda service needs and I recommend her to all my family and friends. She really helped give me confidence and comfort in them for my service on my car. I appreciate all of her help. She has a customer for life

Share on Facebook

Was this review helpful to you? Yes | No
jnunez3
1/17/2012 8:31:20 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Balderas

My Review of Honda Cars Of Katy:
My mother and I came in to buy a used car for myself. Javier was very clear and helpful with us. We were working with a limited budget but he found us a nice used 2008 honda fit. Overall the expiereince was very satisfactory and I felt like he got us a very great deal. I am very happy with my new honda fit and i would recommend this seller and dealership to anyone.

Share on Facebook

Was this review helpful to you? Yes | No
bobsomers
1/11/2012 1:38:33 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Balderas and Jenny Xia

My Review of Honda Cars Of Katy:
My wife and I came in to buy a 2011 Honda CR-V, but ended up with the 2012 upgraded model for various reasons. We worked with Javier and Jenny to reach an agreeable price on a 2012 Honda CR-V EX L AWD. We had the Consumers Report printout with us, and we were able to use it to our advantage in price negotiations. Javier and Jenny were excellent in explaining all relevant price differences to our satisfaction. I never felt any type of hard sale and enjoyed the interaction with Javiar and Jenny. The bottom line is that we bought an upgraded model of the Honda CRV at a reasonable price with absolutely no buyer's remorse. Javier and Jenny were shrewd negotiators, but at no time, did we question their business integrity or their desire to achieve our complete satisfaction. The overall experience with these two as well the dealership, was outstanding.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>