Read Reviews Honda Cars of Boston

Honda Cars of Boston

Honda Cars of Boston

100 Broadway
Everett, Massachusetts 02149


Sales: (617) 381-9000
Service: (617) 381-9000
Parts: (617) 389-1700

Honda Cars of Boston
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.9
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 84 reviews

4.8

4.8 out of 5

270 lifetime reviews

Honda Cars of Boston

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Honda Cars of Boston

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Honda Cars of Boston has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Customer Lounge Area Parts Store
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines

MJPerisie
6/8/2013 11:37:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

Had a great experience at the Honda Cars of Boston dealership. John "Fitzy" Fitzpatrick was our salesman and he was the best - very informative, professional, knowledgeable, friendly, couldn't do enough for us, made us feel VERY comfortable with our purchase. We really had a pleasant experience and would recommend it to our friends.

Was this review helpful to you?    Yes | No

Twitter
Vboneil
5/31/2013 9:26:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

John Fitzgerald and AJ Rana were both very helpful, friendly and professional and attentive. While we were there the dealership brought in pizzas for everyone. Nice touch! Definitely a pleasant experience and, oh, I love my new CRV!

Was this review helpful to you?    Yes | No

Twitter
cocokathy
5/30/2013 4:00:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
AJ RanaAJ Rana
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

This is my second purchase from Honda Cars of Boston. AJ Rana and Rob Torres went over and above to make sure I was satisfied. I was extremely happy with my purchase and would highly recommend them. I will continue to do business with Honda Cars of Boston and refer friends and family to AJ Rana and Rob Torres. Thank you..

Was this review helpful to you?    Yes | No

Twitter
rrabuffo
5/16/2013 2:12:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

John was extremely helpful, friendly, fun, and made my shopping experience fabulous!!!! I will always shop with him and the dealership in the future and refer everyone i know to him!!
Thank you so much Honda of Boston and thank you for having such an amazing salesperson John Fitzpatrick

Rose
From Medford, Ma

Was this review helpful to you?    Yes | No

Twitter
aquila423
5/4/2013 12:16:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Dean TalleyDean Talley
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.2

My Review Of Honda Cars of Boston:

Honda Cars of Boston pulled my credit through Experian, Equifax and probably TransUnion on January 30, 2013 without my permission. I gave the business ample time to fix the issue, and the credit inquiries remain on my reports. They have no signed documents from me giving them permission; it was a rogue sales representative who acted on his own. At first they defended him, but once they got the facts, they realized that this individual was in the wrong. I found this very unsettling business practices.

Was this review helpful to you?    Yes | No

Twitter
freetim
5/1/2013 10:13:12 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

John Fitzpatrick greeted me as I pulled into the yard, showed me a CR-V I was interested and he brought all the facts that I needed and knew them right off the top of his head. No-pressure sales kind of guy, which was very relaxing experience for me. He was efficient and friendly and very helpful navigating the purchase process. I got a very good deal on a CRV and highly recommend this dealership, they have also given me good repair service too never one issue with them, and great communication / customer service skills all. Joe (used car inventory) also gets a nod very helpful low pressure kind of guy. Great looking open style showroom. Thanks for the great deal I'll enjoy the newer CRV for years to come, I'm certain.

Was this review helpful to you?    Yes | No

Twitter
Donna3678
4/3/2013 5:32:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

John Fitzpatrick goes above and beyond to satisfy his customers. I was looking for a specific color CRV and John found one for me within 24 hours and took care of all the paperwork so I could drive it off the lot the very next day! Once you have dealt with John he doesn't forget you. I have received phone calls at my home on the anniversary date of leasing my car as well as holidays. Also John phones to remind me when an oil change is due. I had a question about the Guidepoint system in my car, I called John and he answered my question immediately. I feel like I have a friend at the dealership!

Was this review helpful to you?    Yes | No

Twitter
dmh409
3/25/2013 7:04:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

I would like to thank John Fitzpatrick for making this the easiest car purchase I have ever had. I would recommend John to everyone. Thank you so much

Was this review helpful to you?    Yes | No

Twitter
salbartolo
3/23/2013 9:00:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar CaicedoOscar Caicedo
Ben CrockerBen Crocker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda Cars of Boston:

By far a pleasant experience and glad to have once again have the opportunity to do business with John Fitz (my 4th car) and sit with Frank Diaz who did a great job expediting the necessary paper-work.

Everyone, Oscar, Ben & Al were eager to assist me in answering any questions I had, while I was waiting for John Fitz to finish up with another customer... It was worth the wait! *****FIVE STARS to Honda Cars of Boston and all of it professional staff.

Sal Bartolo
(Proud owner of a new Honda Civic EX Sedan)

Was this review helpful to you?    Yes | No

Twitter
danielsin1111
3/3/2013 11:15:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Fitzpatrick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Honda Cars of Boston:

I had the best experience buying my new Honda Accord at Honda Car of Boston. John Fitzpatrick was one of the best sales rep. I ever encountered. He was very knowledgable, easy to get along with and didn't pressure me, like dealers are known to do. I would definitely recommend him to any of my family or friends. I can't say enough good things about John and his team at Honda Cars of Boston!!

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>