Honda Of Annapolis

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Honda Of Annapolis:
Highly recommend this dealership for service. No experience with sales. Maintained my car here for about a year. Never had an issue. Bruce in service was always helpful, never made me get an appointment, and always let me bring in my car over lunch. Very reasonable on price and had no problems with special requests (use own parts, return old parts, etc.). A+. If you have an older Acura I recommend bringing it here for regular service (oil change, transmission fluid, spark plugs, etc.) than going across the street to Acura. In addition, I found prices here to be competitive with independents when I used my own parts.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda Of Annapolis:
I was in the market for a new Honda Civic, so I stopped in. I told the salesman that I was not ready to make a decision on a car that day, but would like to test drive one, since I would be buying very soon. When pushed, I also told him that I was not willing to discuss price yet, as I had a bank that was willing to help me out with the negotiation. As soon as I said this, the salesman became very rude and antagonistic, assuming that would mean he would not get as big of a commission. He said he'd be right with a test car, and he disappeared for 10 minutes (at one point I saw him on the phone). Being very annoyed, my sister and I decided to leave (not once did a salesperson ask us if we were being helped). As we were walking out the door, our beloved salesman brushed right by us without even acknowledgins our presence.

Avoid them. I can only assume that part of it was the fact that we were two young women. I think they were a little surprised that we didn't take their crap.

Was this review helpful to you? Yes | No