Read Reviews Honda of Concord

Honda of Concord

Honda of Concord

7650 Bruton Smith Boulevard
Concord, North Carolina 28027


Sales: (866) 600-6486
Service: (866) 600-6483
Parts: (866) 600-6484

Honda of Concord
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 554 reviews

4.8

4.8 out of 5

589 lifetime reviews

Honda of Concord

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Certified: Honda of Concord

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Honda of Concord has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Honda of Concord

About Honda of Concord - Your Honda Dealer serving Charlotte, North Carolina
Our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Honda inventory or our used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented Honda repair technicians and Honda parts professionals. Honda of Concord strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 7650 Bruton Smith Blvd, Concord, North Carolina and see the Honda of Concord difference for yourself!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 1:00 PM - 7:00 PM


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 7:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 7:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Drinks
Automated Car Wash Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines

fuente12
5/23/2013 7:31:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ted  JohnsonTed Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

Overall excellent experience. Conducted deal thru internet sales with Ted and achieved great pricing and a great vehicle. Top notch all around from sales to finance.

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ekindall
5/21/2013 8:03:10 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David  PierceDavid Pierce
Tom  TeiroTom Teiro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

This was by far the most helpful, friendly, convenient, and successful car buying experience I have EVER had! The staff went above and beyond the call of duty to make sure that I found, and was able to afford the right car for my family.

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angeleyes3037
5/20/2013 4:29:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brock  ShoresBrock Shores
Yolanda  WilliamsYolanda Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

I called asking about a car I saw on-line. I scheduled an appointment for that evening, and drove off the lot with a better car than what I originally looked at. They are not pushy, and help to fulfill your needs, not the sales quota. I am very pleased with my purchase and the customer service I have received so far. The lady I had originally spoken to on the phone was with another customer when I got there, but called me the next day to congratulate me on my new purchase and to make sure I was satisfied. I will definitely send anyone I can to Honda of Concord.

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LKHmatthews
5/20/2013 12:47:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael  PenningerMichael Penninger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

Michael Penninger was the perfect person for me to work with. He was patient, never pushy. I believe he had my best interest at heart.

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thgordon
5/18/2013 3:58:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Larry  FowlerLarry Fowler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

This was our first time working with this dealership. My husband and I were very impressed with the knowledge of our salesman Larry. He never came across as being pushy. He made sure we understood all the features the vehicle had to offer. Larry was able to help us get top dollar for our trade and we were very pleased with the final pricing on our new car. We were very satisfied with the overall experience at Honda of Concord!

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michaelauger
5/18/2013 1:06:22 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyler Wallace
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

I went there for an oil change and came out with a new car. They appreciated by business and rewarded me with a good deal on a 2013 Honda.
They are always professional and very efficient. The only suggestion I would have for them is to have Krispy Kreme donuts in waiting room!

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Tnbelle77
5/18/2013 12:48:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ted  JohnsonTed Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

The diligence of the online sales department made the process of pre-selection of vehicles so smooth that once we came over for a test drive, it was a stress-free, straight-forward and seamless process to buy our new Honda. Would recommend this dealership over other Charlotte-area dealers.

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billmeek
5/14/2013 7:43:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cesar Montes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

We went to them with a price quote from Cosco and they worked with us even though they were not the official car dealer. They made the sale easy. Thanks Bill

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slmccormack
5/12/2013 12:45:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris  IjamesChris Ijames
Tony  MontanaTony Montana
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Honda of Concord:

These are some of the friendliest, most genuine people I have ever met and it doesn't even have to do with the buying of the car. I have bought two new cars from here in less than a year and a half. This past experience I was even more pleased with than my first purchase. Both men that I worked with were extremely helpful, explained everything thoroughly, and were interested in finding exactly what I wanted from the model to the color. I would definitely recommend this dealership to anyone looking for a great car at a fair price. Thanks so much!

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Wonderwoman35
5/10/2013 4:15:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim  DoyleJim Doyle
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Concord:

I enjoyed working with Jim and Chris, Their service was top notch!! I would recommend them to anyone. They went above and beyond to get us what we wanted. Thanks Jim and Chris!!

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